[GRA][Storage] - Object Storage incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on Object Storage offer has now been resolved.

Here is detail for this incident :
Start time : 12/04/2025 05:13 UTC
End time : 12/04/2025 13:30 UTC
Root Cause : This incident was caused by this incident: https://bare-metal-servers.status-ovhcloud.com/incidents/sq1nf48jmls1.

We thank you for your understanding and patience throughout this incident.

Posted Apr 12, 2025 - 13:53 UTC

Identified

We have determined the origin of the incident affecting our Object Storage offer on the specific region.

Here are some supplementary details :
Start time : 12/04/2025 05:13 UTC
Impacted Service(s) : Object Storage
Customers Impact : Some customers might be getting 503 errors while trying to access their objects.
Root Cause : This incident is caused by this incident: https://bare-metal-servers.status-ovhcloud.com/incidents/sq1nf48jmls1.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Apr 12, 2025 - 05:50 UTC

This incident affected: Storage || Object storage (GRA).