OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
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[Global][Public Cloud] - Cloud Database incident notification
Incident Report for Public Cloud
Resolved
We would like to inform you that the incident have been resolved and the situation is back to normal.

Start time : 26/09/2024 23:00 UTC
End time : 27/09/2024 08:31 UTC
Root cause : Network malfunction.

We thank you for your understanding and patience throughout this incident
Posted Sep 27, 2024 - 13:12 UTC
Investigating
An incident is in progress on our Public Cloud offer.

Here is detail for this incident :

Start time : 26/09/2024 23:00 UTC
Service impact : Network traffic to database services is severely slowed. This leads to disconnections and unavailability
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Posted Sep 27, 2024 - 09:44 UTC
This incident affected: Databases || Kafka (BHS, DE, GRA, SBG, UK, WAW), Databases || Cassandra (BHS, DE, GRA, SBG, UK, WAW, GRA), Databases || Grafana (BHS, DE, GRA, SBG, UK, WAW), Databases || Kafka Connect (BHS, DE, GRA, SBG, UK, WAW), Databases || Kafka MirrorMaker (BHS, DE, GRA, SBG, UK, WAW), Databases || MongoDB (BHS, DE, GRA, SBG, UK, WAW), Databases || MySQL (BHS, DE, GRA, SBG, UK, WAW), Databases || OpenSearch (BHS, DE, GRA, SBG, UK, WAW), Databases || PostgreSQL (BHS, DE, GRA, SBG, UK, WAW), Databases || Caching (BHS, DE, GRA, SBG, UK, WAW), Databases || M3 Aggregator (BHS, DE, GRA, SBG, UK, WAW), and Databases || M3DB (BHS, DE, GRA, SBG, UK, WAW).