OVHcloud Public Cloud Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
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[GRA1/GRA3/GRA9][Compute - Instance] - Instance incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.
Start time : 08/12/2025 09:24 UTC
End time : 08/12/2025 17:50 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/12/2025 09:24 UTC
End time : 08/12/2025 17:50 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1/GRA3/GRA9 region.
Here are some supplementary details :
Start time : 08/12/2025 09:24 UTC
Impacted Service(s) : Some instances in the GRA1/GRA3/GRA9 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances located in the specified regions.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 08/12/2025 09:24 UTC
Impacted Service(s) : Some instances in the GRA1/GRA3/GRA9 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances located in the specified regions.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Investigating
We are currently experiencing an event affecting our Compute - Instance offer.
Start time : 08/12/2025 09:24 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/12/2025 09:24 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Compute - Instance || GRA (GRA1, GRA3, GRA9).