We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.
Start time : 13/11/2025 10:27 UTC End time : 13/11/2025 10:51 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 13, 2025 - 10:53 UTC
Investigating
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region.
Here are some supplementary details :
Start time : 13/11/2025 10:27 UTC Impacted Service(s) : Some instances in the Graveline region are unreachable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 13, 2025 - 10:36 UTC
This incident affected: Compute - Instance || GRA (GRA1, GRA3, GRA5, GRA7, GRA9, GRA11).