OVHcloud Public Cloud Status

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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
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[Global][Database] - Cloud Databases services MongoDB

Incident Report for Public Cloud

Resolved

Start time : 28/10/2024 09:00 UTC
End time : 28/10/2024 11:00 UTC
Service Impact : Backups completed earlier than 28/10/2024 11h00 UTC were erroneously deleted. Restore operations based on those backups failed. We are in the process of marking those backups as status ERROR
Root cause : Software issue

We thank you for your understanding and patience throughout this incident
Posted Oct 30, 2024 - 14:06 UTC
This incident affected: Databases || MongoDB (BHS, DE, GRA, SBG, UK, WAW).