OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[Global][Public Cloud Databases] - API Call

Incident Report for Public Cloud

Resolved

Start Time : 30/11/2022 22:00 UTC
End Time : 01/12/2022 10:00 UTC
Root cause :Service update broke network on partner side preventing reliable communication between them and us
Our technical teams resolved the issue. All impacted services are now operational.
Posted Dec 01, 2022 - 10:44 UTC

Investigating

Start time : 30/11/2022 22H00 UTC
Service impact : API call are slow, order of new service may take more time than usual. Existing database services are not impacted and should properly work.
Ongoing actions : Our teams investigate to determine the origin of the incident
Posted Dec 01, 2022 - 08:53 UTC
This incident affected: Data & Analytics || Kafka (BHS, DE, GRA, SBG, UK, WAW), Databases || Cassandra (BHS, DE, GRA, SBG, UK, WAW), Data & Analytics || Grafana (BHS, DE, GRA, SBG, UK, WAW), Data & Analytics || Kafka Connect (BHS, DE, GRA, SBG, UK, WAW), Data & Analytics || Kafka MirrorMaker (BHS, DE, GRA, SBG, UK, WAW), Databases || MySQL (BHS, DE, GRA, SBG, UK, WAW), Data & Analytics || OpenSearch (BHS, DE, GRA, SBG, UK, WAW), Databases || PostgreSQL (BHS, DE, GRA, SBG, UK, WAW), and Databases || Caching (BHS, DE, GRA, SBG, UK, WAW).