We are pleased to inform you that the incident affecting our Storage has been resolved.
Start time : 13/10/2025 09:29 UTC End time : 13/10/2025 11:30 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 13, 2025 - 11:37 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 13, 2025 - 09:49 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block Storage offer on the specific GRA Region.
Here are some supplementary details :
Start time : 13/10/2025 09:29 UTC Impacted Service(s) : A part of the volumes in the cluster are in read-only state Customers Impact : Some customers may have some malfunctions when they want to use their services. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 13, 2025 - 09:48 UTC
This incident affected: Storage || Block storage (GRA11).