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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
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[RBX][Storage] - Storage Cold Archive incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on our public cloud offer has now been resolved.

Here is detail for this incident :
Start time : 23/12/2024 15:00 UTC
End time : 12/03/2025 08:00 UTC
Root Cause : This incident was caused by https://public-cloud.status-ovhcloud.com/incidents/trsftrck9n7p

We thank you for your understanding and patience throughout this incident.
Posted Mar 12, 2025 - 13:42 UTC

Update

Please find below an update on the situation:
Update : Our teams are still implementing the fix.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 03, 2025 - 12:33 UTC

Update

Please find below an update on the situation:
Update : Implementation of a fix is in progress. We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 14, 2025 - 16:45 UTC

Update

Our team is still working to resolve the issue.
We will continue to keep you up to date with developments and the resolution of the incident.
Posted Feb 07, 2025 - 13:26 UTC

Update

Some customers have recovered their operational capacity.

Start Time : 23/12/2024 15:00 UTC
Service impact : Some customers may experience a slight delay in archiving buckets.
It is possible that the archiving period has been extended for some customers.
Posted Jan 30, 2025 - 14:23 UTC

Identified

An incident is in progress on our public cloud offer.
Please be aware that it is affecting the latency.

Start Time : 23/12/2024 15:00 UTC
Service impact : Some customers may experience a slight delay in archiving buckets.
It is possible that the archiving period has been extended for some customers.
Root cause : This incident is caused by https://public-cloud.status-ovhcloud.com/incidents/trsftrck9n7p

We thank you for your understanding and patience throughout this incident
Posted Jan 20, 2025 - 11:07 UTC
This incident affected: Storage || Cold Archive (RBX-ARCHIVE).