OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1][Storage] - Block Storage incident notification
Incident
Report for Public Cloud
Resolved
Start time : 26/09/2024 10:46 UTC
End time : 26/09/2024 12:43 UTC
Service impact : Some customers were facing latencies and sometimes inaccessibility while trying to access their block storage's volumes.
Root cause : Hardware issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 26/09/2024 12:43 UTC
Service impact : Some customers were facing latencies and sometimes inaccessibility while trying to access their block storage's volumes.
Root cause : Hardware issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Update
Ongoing actions : The situation is 97% recovered.
Our technical teams are still working on the last 3% volumes impacted.
Our technical teams are still working on the last 3% volumes impacted.
Identified
Ongoing actions : The situation is 90% recovered.
Our technical teams are still working on the last 10% volumes impacted.
Our technical teams are still working on the last 10% volumes impacted.
Investigating
Start time : 26/09/2024 10:46 UTC
Service impact : Some customers are facing latencies and sometimes inaccessibility while trying to access their block storage's volumes
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Service impact : Some customers are facing latencies and sometimes inaccessibility while trying to access their block storage's volumes
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Storage || Block storage (GRA1).