We would like to inform you that the incident have been resolved and the situation is back to normal.
Start time : 17/10/2024 15:15 UTC End time : 17/10/2024 15:25 UTC Root cause : Incident caused by a hardware issue.
We thank you for your understanding and patience throughout this incident
Posted Oct 17, 2024 - 16:02 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 17, 2024 - 15:42 UTC
Monitoring
Start time : 17/10/2024 15:15 UTC Service impact :We would like to inform you that, for a short period, customers may have encountered error 500/503 while accessing object storage. We are pleased to confirm that this no longer error our services since 15:25 UTC. Root cause : Incident caused by a hardware issue. Ongoing actions : Monitoring
Posted Oct 17, 2024 - 15:42 UTC
Update
We are continuing to investigate this issue.
Posted Oct 17, 2024 - 15:35 UTC
Investigating
We have detected an issue on our Object storage services. We will update information when we will have more details.
Start time : 17/10/2024 15:15 UTC
Posted Oct 17, 2024 - 15:31 UTC
This incident affected: Storage || Object storage (BHS, GRA, DE, RBX, SBG, SGP, SYD, UK, US-EAST-VA-1, US-WEST-OR-1, WAW, YYZ).