OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[US-WEST/EAST][LocalZones] - Manager incident notification.
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 18/08/2025 09:00 UTC
End time : 18/08/2025 14:40 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 18/08/2025 09:00 UTC
End time : 18/08/2025 14:40 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific LocalZones in US-EAST and WEST offer..
Here are some supplementary details :
Start time : 18/08/2025 09:00 UTC
Impacted Service(s) : The Manager of the VMs has a malfunction.
Customers Impact : The customer may experience problems starting and shutting down VMs.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 18/08/2025 09:00 UTC
Impacted Service(s) : The Manager of the VMs has a malfunction.
Customers Impact : The customer may experience problems starting and shutting down VMs.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our LocalZones in US-EAST and WEST offer.
Start time : 18/08/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 18/08/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: LocalZones || US-WEST (US-WEST-LZ-DEN, US-WEST-LZ-LAX, US-WEST-LZ-PAO, US-WEST-LZ-PHX, US-WEST-LZ-SEA) and LocalZones || US-EAST (US-EAST-LZ-ATL, US-EAST-LZ-BOS, US-EAST-LZ-CHI, US-EAST-LZ-DAL, US-EAST-LZ-MIA, US-EAST-LZ-NYC).