[EU-WEST-PAR][Storage] - Object Storage incident notification

Incident Report for Public Cloud

Monitoring

We would like to inform you that our service has been fully restored as of 03/11/2026 09:53 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC
Impacted Service(s) : Object Storage S3 experienced increased response times in the specified region.
Customers Impact : Customers may have experienced slowness when uploading or retrieving their data located in the specified region.
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Nov 03, 2026 - 10:50 UTC

Investigating

We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency issues in the EU-WEST-PAR region.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC
Impacted Service(s) : Object Storage S3 is experiencing increased response times in the specified region.
Customers Impact : Customers may experience slowness when uploading or retrieving their data located in the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Nov 03, 2026 - 09:43 UTC

This incident affects: Storage || Object storage (EU-WEST-PAR-A, EU-WEST-PAR-B, EU-WEST-PAR-C).