OVHcloud Public Cloud Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][AI & Machine Learning] - Llama incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our AI & Machine Learning has been resolved.
Start time : 08/09/2025 10:00 UTC
End time : 16/10/2025 15:00 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/09/2025 10:00 UTC
End time : 16/10/2025 15:00 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Customers using the Llama3.3-70B service are experiencing slowness. Our technical team is working actively on resolving the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Customers using the Llama3.3-70B service are experiencing slowness. Our technical team is working actively on resolving the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our technical team is continuing to work on a fix for the issue causing latency on Llama3.3-70B.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our technical team is continuing to work on a fix for the issue causing latency on Llama3.3-70B.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our technical team continues to work on a fix causing latency on Llama3.3-70B.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our technical team continues to work on a fix causing latency on Llama3.3-70B.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A fix is still being worked on by our team.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A fix is still being worked on by our team.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offering, which is causing temporary latency issue in the global region.
Here are some supplementary details :
Start time : 08/09/2025 10:00 UTC
Impacted Service(s) : Latency on Llama3.3-70B.
Customers Impact : Customers using Llama3.3-70B may experience latency.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Workaround : Customers can temporarily use a similar model available on our website.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 08/09/2025 10:00 UTC
Impacted Service(s) : Latency on Llama3.3-70B.
Customers Impact : Customers using Llama3.3-70B may experience latency.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Workaround : Customers can temporarily use a similar model available on our website.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: AI & Machine Learning || AI Endpoint.