[SBG5][Compute & Managed Kubernetes] Public and Private networks unreachable

OVHcloud Public Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Public Cloud

Resolved

Start Time :11/05/2022 12:00 UTC
End Time : 11/05/2022 13:40 UTC
Service impact : Public Cloud instances and Kubernetes nodes are back in service
Root cause : Human error

Posted May 11, 2022 - 13:44 UTC

Investigating

Start time : 11/05/2022 12:00 UTC
Service impact : You may experience difficulties reaching your Public Cloud instances and Kubernetes nodes due to an incident impacting the public and vRack network
Ongoing actions : Our technical teams investigate to determine the origin of the incident

Posted May 11, 2022 - 12:56 UTC

This incident affected: Compute - Instance || SBG (SBG5) and Containers & Orchestration || Managed Kubernetes Service (SBG5).