[SBG][Storage] - Object Storage S3 incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 17/08/2026 09:31 UTC
End time : 18/08/2026 11:33 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 18, 2026 - 11:35 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:

Ongoing Actions : Our team continues to closely monitor the situation to ensure the service remains stable and fully operational.

We will keep you informed as soon as further information becomes available.

Posted Aug 18, 2026 - 07:59 UTC

Monitoring

Service has been fully restored since 17/08/2026 10:12 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 17/08/2026 09:31 UTC
Impacted Service(s) : 503 errors where temporarily present.
Customers Impact : Customers were temporarily facing 503 errors when trying to access Object Storage S3 in SBG.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 17, 2026 - 10:36 UTC

This incident affected: Storage || Object storage (SBG).