Start time : 03/09/2024 05:00 UTC End time : 03/09/2024 05:45 UTC Service impact : Customers were getting 500 errors while trying to access to their Object Storage through the OpenStack API. Root cause : Software issue We would like to inform you that the incident have been resolved and the situation is back to normal. We thank you for your understanding and patience throughout this incident
Posted Sep 03, 2024 - 08:54 UTC
Monitoring
No more impact is being observed since 05:45 UTC. Our teams are currently monitoring the situation.
Posted Sep 03, 2024 - 06:04 UTC
Investigating
Start time : 03/09/2024 05:00 UTC Service impact : Customers may be getting 500 errors while trying to access to their Object Storage through the OpenStack API. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 03, 2024 - 05:25 UTC
This incident affected: Storage || Object storage (GRA, DE, RBX, SBG, UK, WAW).