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  • Degraded performance
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[EU-CENTRAL-LZ-SOF][Public Cloud] - LocalZone incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our LocalZones has been resolved.

Start time : 16/08/2025 20:50 UTC
End time : 16/08/2025 21:48 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 16, 2025 - 21:54 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our LocalZones offer in EU-CENTRAL-LZ-SOF.

Here are some supplementary details :
Start time : 16/08/2025 20:50 UTC
Impacted Service(s) : EU-CENTRAL-LZ-SOF is not accessible.
Customers Impact : You may experience some difficulties accessing the specified LocalZone from the OVH servers.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 16, 2025 - 21:52 UTC

Update

We are currently experiencing an incident affecting our Public Cloud offer, which is causing availability issues in the EU-CENTRAL-LZ-SOF LocalZone.

Here is detail for this incident :
Start time : 16/08/2025 20:50 UTC
Impacted Service(s) : EU-CENTRAL-LZ-SOF LocalZone is not accessible.
Customers Impact : You may experience some difficulties accessing the specified LocalZone from the OVH servers.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologise for any inconvenience caused and appreciate your understanding.
Posted Aug 16, 2025 - 21:43 UTC

Investigating

We are currently experiencing an incident affecting our LocalZones offer in EU-CENTRAL-LZ-SOF.

Start time : 16/08/2025 20:50 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 16, 2025 - 21:37 UTC
This incident affected: LocalZones || EU-CENTRAL (EU-CENTRAL-LZ-SOF).