Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC
Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures.
Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 25, 2026 - 21:25 UTC
This incident affects: Data & Analytics || Kafka (BHS, DE, GRA, EU-SOUTH-MIL, AP-SOUTH-MUM, EU-WEST-PAR, RBX, SBG, SGP, UK, WAW), Data & Analytics || Dashboards (BHS, DE, GRA, EU-WEST-PAR, SBG, SGP, UK, WAW, EU-SOUTH-MIL, AP-SOUTH-MUM, RBX), Data & Analytics || Kafka Connect (BHS, DE, GRA, EU-WEST-PAR, EU-SOUTH-MIL, AP-SOUTH-MUM, RBX, SBG, SGP, UK, WAW), Data & Analytics || Kafka MirrorMaker (BHS, DE, GRA, EU-SOUTH-MIL, AP-SOUTH-MUM, EU-WEST-PAR, RBX, SBG, SGP, UK, WAW), Data & Analytics || OpenSearch (BHS, DE, GRA, EU-SOUTH-MIL, AP-SOUTH-MUM, EU-WEST-PAR, RBX, SBG, SGP, UK, WAW), and Data & Analytics || ClickHouse (EU-WEST-PAR, EU-SOUTH-MIL, AP-SOUTH-MUM).