Start Time : 09/12/2024 11:00 UTC End Time : 09/12/2024 16:00 UTC Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : The incident was caused by a hardware malfunction.
We thank you for your understanding and patience throughout this incident
Posted Dec 09, 2024 - 17:06 UTC
Identified
Start time : 09/12/2024 11:00 UTC Service impact : Customers may face 503 errors and high response time sporadically. Root cause : The incident was caused by a hardware malfunction. Ongoing actions : The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 09, 2024 - 15:47 UTC
Investigating
An incident is in progress on our storage offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 09/12/2024 11:00 UTC Service impact : Customers may face 503 errors and high response time sporadically. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 09, 2024 - 14:49 UTC
This incident affected: Storage || Object storage (GRA).