We would like to inform you that the incident on the specified regions has now been resolved.
Here is detail for this incident : Start time : 12/06/2025 12:30 UTC End time : 12/06/2025 13:59 UTC Impacted Service(s) : Private image creation was temporarily unavailable for Public Cloud instances in SYD1 and SGP1. Customers Impact : Customers were temporarily unable to create images for their instances. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 12, 2025 - 14:03 UTC
Investigating
We are currently experiencing an event affecting our Compute - Instance offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 12, 2025 - 13:36 UTC
This incident affected: Compute - Instance || SGP (SGP1) and Compute - Instance || SYD (SYD1).