OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SBG][Databases] - MongoDB
Incident
Report for Public Cloud
Resolved
Start time : 25/10/2023 13:00 UTC
End time : 26/10/2023 11:13 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : A software had a malfunction.
End time : 26/10/2023 11:13 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : A software had a malfunction.
Identified
The issue has been identified and a fix is being implemented.
Update
We are continuing to investigate this issue.
Update
Update : Our teams are still investigating the cause of the problem.
Investigating
Start time : 25/10/2023 13:00 UTC
Service impact : Running services are fine. It is not possible to create/delete the mongodb service in SBG as well as create/update/delete the mongodb user and IP restriction on the existing MongoDB user in SBG.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : Running services are fine. It is not possible to create/delete the mongodb service in SBG as well as create/update/delete the mongodb user and IP restriction on the existing MongoDB user in SBG.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Databases || MongoDB (SBG).