Start time : 25/10/2023 13:00 UTC End time : 26/10/2023 11:13 UTC Service status: The situation is back to normal, the service is running nominally. Root cause : A software had a malfunction.
Posted Oct 26, 2023 - 12:00 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 26, 2023 - 10:40 UTC
Update
We are continuing to investigate this issue.
Posted Oct 26, 2023 - 08:34 UTC
Update
Update : Our teams are still investigating the cause of the problem.
Posted Oct 25, 2023 - 19:17 UTC
Investigating
Start time : 25/10/2023 13:00 UTC Service impact : Running services are fine. It is not possible to create/delete the mongodb service in SBG as well as create/update/delete the mongodb user and IP restriction on the existing MongoDB user in SBG. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Oct 25, 2023 - 17:19 UTC
This incident affected: Databases || MongoDB (SBG).