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- Degraded performance
- Partial Outage
- Major Outage
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[SBG][Containers & Orchestration] - Managed Rancher Service incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 31/07/2025 14:49 UTC
End time : 31/07/2025 20:00 UTC
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 31/07/2025 14:49 UTC
End time : 31/07/2025 20:00 UTC
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 31/07/2025 19:40 UTC Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their managed Rancher service instances.
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their managed Rancher service instances.
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Update
Service has been fully restored since 31/07/2025 19:40 UTC Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their managed Rancher service instances.
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their managed Rancher service instances.
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our our Containers & Orchestration offering offer on the specific SBG region.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their managed Rancher service instances.
Root Cause : This incident is caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their managed Rancher service instances.
Root Cause : This incident is caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have determined the origin of the incident affecting our our Containers & Orchestration offering offer on the specific SBG region.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their managed Rancher service instances.
Root Cause : This incident is caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their managed Rancher service instances.
Root Cause : This incident is caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 31/07/2025 18:01 UTC Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their managed Rancher service instances.
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their managed Rancher service instances.
Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : This incident is caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : This incident is caused by : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the SBG regions.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their managed Rancher service instances.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/07/2025 14:49 UTC
Impacted Service(s) : Some managed Rancher service instances are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their managed Rancher service instances.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Containers & Orchestration || Managed Rancher Service.