OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA7][Storage] - Block Storage - High speed Gen2 - incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on Block Storage High speed Gen2 has now been resolved.

Here is detail for this incident :
Start time : 15/04/2025 23:30 UTC
End time : 15/04/2025 23:50 UTC
Impacted Service(s) : Access to data was temporarily unavailable for some customers.
Customers Impact : Some customers having High speed Gen2 speed for their Block Storage were temporarily unable to access their data.
Root Cause : This incident was caused by a hardware issue on storage node.

We thank you for your understanding and patience throughout this incident.
Posted Apr 16, 2025 - 00:26 UTC

Investigating

We are currently experiencing an event affecting our Block Storage High speed Gen2 offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 15, 2025 - 23:50 UTC
This incident affected: Storage || Block storage (GRA7).