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[SBG5][Compute - Instance] - Instances incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident happened on region SBG5 and has now been resolved.

Here is detail for this incident :
Start time : 17/06/2025 08:09 UTC
End time : 17/06/2025 10:00 UTC
Impacted Service(s) : Some instances located in SBG5 were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Posted Jun 17, 2025 - 10:58 UTC
This incident affected: Compute - Instance || SBG (SBG5).