We are pleased to inform you that the incident affecting our Containers & Orchestration/Load Balencer offer in the GRA/SBG Regions has been resolved.
Start time : 27/10/2025 16:00 UTC End time : 27/10/2025 16:38 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 27, 2025 - 16:48 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration/Load Balencer offer in the GRA/SBG Regions..
Here are some supplementary details :
Start time : 27/10/2025 16:00 UTC Impacted Service(s) : LoadBalancer for MKS has a malfunction. Customers Impact : Customers cannot operate LoadBalancers. The LoadBalencers are still operational. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 27, 2025 - 16:27 UTC
Investigating
We are currently experiencing an event affecting our Containers & Orchestration/Load Balencer offer in the GRA/SBG Regions.
Start time : 27/10/2025 16:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.