We would like to inform you that the incident on Public Cloud in GRA7/GRA9/GRA11/DE1 has now been resolved.
Here is detail for this incident : Start time : 02/04/2025 14:50 UTC End time : 02/04/2025 15:51 UTC Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 02, 2025 - 15:17 UTC
Investigating
We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary availability issues in the GRA7/GRA9/GRA11/DE1.
Here is detail for this incident : Start time : 02/04/2025 14:50 UTC Impacted Service(s) : The public network were temporarily unavailable during this incident. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 02, 2025 - 15:08 UTC
This incident affected: Network || Public network (DE1, GRA7, GRA9, GRA11).