[EU-WEST-PAR][Storage] - Object Storage incident notification

Incident Report for Public Cloud

Resolved

Service has been fully restored since 10/12/2025 12:05 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 10/12/2025 09:00 UTC
Impacted Service(s) : Object storage was temporarily unavailable in EU-WEST-PAR.
Customers Impact : Customers were temporarily getting 503 errors when trying to access their object storage.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Dec 10, 2025 - 11:41 UTC

Investigating

We are currently investigating an incident affecting our Object Storage offering, which is causing temporary issue in the EU-WEST-PAR region.

Here are some supplementary details :

Start time : 10/12/2025 09:00 UTC
Impacted Service(s) : Object storage is temporarily unavailable in EU-WEST-PAR.
Customers Impact : Customers are temporarily getting 503 errors when trying to access their object storage.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Dec 10, 2025 - 11:20 UTC

This incident affected: Storage || Object storage (EU-WEST-PAR-A, EU-WEST-PAR-B, EU-WEST-PAR-C).