Start time : 18/12/2024 02:35 UTC End Time : 18/12/2024 06:12 UTC Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : Hardware malfunction
We thank you for your understanding and patience throughout this incident
Posted Dec 18, 2024 - 06:18 UTC
Investigating
An incident is in progress on our Databases offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 18/12/2024 02:35 UTC Service impact : Customers are temporarily unable to create databases. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 18, 2024 - 04:34 UTC
This incident affected: Databases || Kafka (GRA), Databases || Cassandra (GRA), Databases || MongoDB (GRA), Databases || MySQL (GRA), and Databases || PostgreSQL (GRA).