OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA9][Network] - API Network incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Public Cloud Network API offer in GRA9 region has been resolved.
Start time : 08/04/2026 09:06 UTC
End time : 08/04/2026 10:12 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/04/2026 09:06 UTC
End time : 08/04/2026 10:12 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our Network offering, which is causing temporary availability issue in the Public Cloud Network API.
Here are some supplementary details :
Start time : 08/04/2026 09:06 UTC
Impacted Service(s) : The API for the GRA9 region is temporarily unavailable.
Customers Impact : Customers are temporarily unable to create, start, manage their Public Cloud instances and create or attach new volumes.
Instances already running are not impacted.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 08/04/2026 09:06 UTC
Impacted Service(s) : The API for the GRA9 region is temporarily unavailable.
Customers Impact : Customers are temporarily unable to create, start, manage their Public Cloud instances and create or attach new volumes.
Instances already running are not impacted.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Public Cloud Network API offer in GRA9 region.
Start time : 08/04/2026 09:06 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/04/2026 09:06 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Storage || Object storage (GRA), Compute - Instance || GRA (GRA9), Storage || Instance Backup (GRA9), Storage || Volume Backup (GRA9), Storage || Volume Snapshot (Ceph) (GRA9), and Storage || Block storage (GRA9).