OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA5/7/9/11][Public Cloud] - Some Instances incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.

Start time : 22/09/2026 08:33 UTC
End time : 22/09/2026 10:11 UTC
Root Cause : This incident was caused by an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2026 - 12:55 UTC

Identified

We are currently experiencing an incident affecting our Public Cloud offering in the GRA5/7/9/11 regions.
The root cause has been identified.

Here are some supplementary details :

Start time : 22/09/2026 08:33 UTC
Impacted Service(s) : Some instances in the GRA region are unavailable.
Customers Impact : Customers are temporarily unable to access their instances located on the specified regions.
Root Cause : This incident is caused by an unexpected infrastructure malfunction.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2026 - 09:46 UTC

Investigating

We are currently experiencing an incident affecting our Public Cloud offering in the GRA5/7/9/11 regions.
The root cause has been identified.

Here are some supplementary details :

Start time : 22/09/2026 08:33 UTC
Impacted Service(s) : Some instances in the GRA region are unavailable.
Customers Impact : Customers are temporarily unable to access their instances located on the specified regions.
Root Cause : This incident is caused by an unexpected infrastructure malfunction.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2026 - 09:24 UTC
This incident affected: Compute - Instance || GRA (GRA5, GRA7, GRA9, GRA11).