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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
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[SGP1][Storage] - Object Storage incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on our Object Storage offering has now been resolved.

Here is detail for this incident :
Start time : 29/01/2026 04:30 UTC
End time : 29/01/2026 05:37 UTC
Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/35fw13hg9xfk

We thank you for your understanding and patience throughout this incident.
Posted Jan 29, 2026 - 16:25 UTC

Monitoring

Service has been fully restored since 29/01/2026 05:37 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 29/01/2026 04:30 UTC
Impacted Service(s) : Object Storage was temporarily unavailable.
Customers Impact : Customers were temporarily getting 503 errors.
Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/35fw13hg9xfk

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 29, 2026 - 06:02 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Object Storage offer on the specific region SGP1.

Here are some supplementary details :

Start time : 29/01/2026 04:30 UTC
Impacted Service(s) : Object Storage is temporarily unavailable.
Customers Impact : Customers are temporarily getting 503 errors.
Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/35fw13hg9xfk
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 29, 2026 - 05:13 UTC

Investigating

We are currently experiencing an event affecting our Object Storage offer.

Start time : 29/01/2026 04:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 29, 2026 - 05:06 UTC
This incident affected: Storage || Object storage (SGP).