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[GRA5][Containers & Orchestration] - MKS API incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Containers & Orchestration has been resolved.

Start time : 08/12/2025 10:21 UTC
End time : 08/12/2025 13:41 UTC
Root Cause : This incident was caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/sbvm05ckms2k

We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 08, 2025 - 18:33 UTC

Monitoring

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Services have been restored. The APIv6 for part of MKS clusters on GRA5 are accessible again.
Root Cause : This incident is caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/sbvm05ckms2k
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 08, 2025 - 13:41 UTC

Investigating

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration offer on the specific GRA5 region.

Here are some supplementary details :

Start time : 08/12/2025 10:21 UTC
Impacted Service(s) : APIv6 unavailable for part of MKS clusters on GRA5.
Customers Impact : Customers were temporarily unable to access the API server
Root Cause : This incident is caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/sbvm05ckms2k
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Posted Dec 08, 2025 - 11:51 UTC
This incident affected: Containers & Orchestration || Managed Kubernetes Service (GRA5).