[RBX][Storage] - Object Storage S3 Standard incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Object Storage S3 Standard offer in RBX has been resolved.

Start time : 30/10/2025 14:06 UTC
End time : 30/10/2025 16:50 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 31, 2025 - 09:28 UTC

Monitoring

Service has been fully restored since 30/10/2025 16:50 UTC. Monitoring remains active to ensure long-term stability.

Posted Oct 30, 2025 - 16:59 UTC

Identified

We have determined the origin of the incident affecting our Object Storage S3 Standard offer in the region RBX.

Here are some supplementary details :

Start time : 30/10/2025 14:06 UTC
Impacted Service(s) : Customers are experiencing 503 errors and slowdowns on their S3 requests.
Customers Impact : Some customers may have an error 503.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 30, 2025 - 15:06 UTC

This incident affected: Storage || Object storage (RBX).