OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU/CA/US][Public Cloud] - Creation of instances incident notification
Incident
Report for Public Cloud
Resolved
Start time : 25/07/2024 01:30 UTC
End time : 26/07/2024 11:06 UTC
Service impact : Customers were encountering errors when creating new Windows instances from the manager.
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
End time : 26/07/2024 11:06 UTC
Service impact : Customers were encountering errors when creating new Windows instances from the manager.
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Start time : 25/07/2024 01:30 UTC
Service impact : Customers are encountering errors when creating new Windows instances from the manager.
Workaround : Using the Openstack CLI or the Horizon Console will allow you to boot Windows instances.
Ongoing actions : Investigating
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Service impact : Customers are encountering errors when creating new Windows instances from the manager.
Workaround : Using the Openstack CLI or the Horizon Console will allow you to boot Windows instances.
Ongoing actions : Investigating
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
This incident affected: Compute - Instance || SGP (SGP1, SGP2), Compute - Instance || WAW (WAW1), Compute - Instance || GRA (GRA1, GRA3, GRA5, GRA7, GRA9, GRA11), Compute - Instance || LIM (DE1), Compute - Instance || SYD (SYD1, SYD3), Compute - Instance || ERI (UK1), Compute - Instance || BHS (BHS1, BHS3, BHS5), Compute - Instance || USA (US-EAST-VA-1, US-WEST-OR-1), Compute - Instance || RBX (RBX-A), and Compute - Instance || SBG (SBG5, SBG7).