OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[EU/CA/US][Public Cloud] - Creation of instances incident notification
Incident Report for Public Cloud
Resolved
Start time : 25/07/2024 01:30 UTC
End time : 26/07/2024 11:06 UTC
Service impact : Customers were encountering errors when creating new Windows instances from the manager.
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 26, 2024 - 12:27 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 25, 2024 - 19:05 UTC
Investigating
Start time : 25/07/2024 01:30 UTC
Service impact : Customers are encountering errors when creating new Windows instances from the manager.
Workaround : Using the Openstack CLI or the Horizon Console will allow you to boot Windows instances.
Ongoing actions : Investigating
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Posted Jul 25, 2024 - 19:01 UTC
This incident affected: Compute - Instance || SGP (SGP1, SGP2), Compute - Instance || WAW (WAW1), Compute - Instance || GRA (GRA1, GRA3, GRA5, GRA7, GRA9, GRA11), Compute - Instance || LIM (DE1), Compute - Instance || SYD (SYD1, SYD3), Compute - Instance || ERI (UK1), Compute - Instance || BHS (BHS1, BHS3, BHS5), Compute - Instance || USA (US-EAST-VA-1, US-WEST-OR-1), Compute - Instance || RBX (RBX-A), and Compute - Instance || SBG (SBG5, SBG7).