OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA5/7/9/11][PublicCloud] - G263A16/17/18
Incident
Report for Public Cloud
Resolved
Start time : 01/01/2025 22:42 UTC
End Time : 01/01/2025 23:20 UTC
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : It was due to a malfunction on a power supply.
We thank you for your understanding and patience throughout this incident
End Time : 01/01/2025 23:20 UTC
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : It was due to a malfunction on a power supply.
We thank you for your understanding and patience throughout this incident
Monitoring
A fix has been implemented and we are monitoring the results.
Service impact : All the servers in the rack G263A16/17/188 are no longer responding.
Service impact : All the servers in the rack G263A16/17/188 are no longer responding.
Identified
The issue has been identified and a fix is being implemented.
Service impact : All the servers in the rack G263A16/17/188 are no longer responding.
Service impact : All the servers in the rack G263A16/17/188 are no longer responding.
Investigating
An incident is in progress on our Public Cloud offer. It has temporarily affected the functionality.
Here is detail for this incident :
Start time : 01/01/2025 22:42 UTC
Service impact : All the servers in the racks G263A16/17/188 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 01/01/2025 22:42 UTC
Service impact : All the servers in the racks G263A16/17/188 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Compute - Instance || GRA (GRA5, GRA7, GRA9, GRA11).