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- Degraded performance
- Partial Outage
- Major Outage
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[GRA5/7/9/11][Compute - Instance] - Some instances incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.
Start time : 02/01/2026 23:50 UTC
End time : 02/01/2026 23:58 UTC
Impacted Service(s) : Some instances in GRA5, GRA7, GRA9 and GRA11 regions were temporarily unreachable.
Customers Impact : Some customers were temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 02/01/2026 23:50 UTC
End time : 02/01/2026 23:58 UTC
Impacted Service(s) : Some instances in GRA5, GRA7, GRA9 and GRA11 regions were temporarily unreachable.
Customers Impact : Some customers were temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Compute - Instance || GRA (GRA5, GRA7).