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- Partial Outage
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[GRA9][Compute - Instance] - Instances incident notification
Incident
Report for Public Cloud
Resolved
We had an incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA9 region and resolved the incident.
Here are some supplementary details :
Start time : 25/09/2025 14:33 UTC
End Time time : 25/09/2025 15:01 UTC
Impacted Service(s) : Some instances in the GRA9 region were unreachable.
Customers Impact : Instance creation, Instance listing, Port creation, routers creations were unavailable during the issue. .
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 25/09/2025 14:33 UTC
End Time time : 25/09/2025 15:01 UTC
Impacted Service(s) : Some instances in the GRA9 region were unreachable.
Customers Impact : Instance creation, Instance listing, Port creation, routers creations were unavailable during the issue. .
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Compute - Instance || GRA (GRA9).