We are pleased to inform you that the incident affecting our has been resolved.
Start time : 02/06/2025 08:00 UTC End time : 02/07/2025 07:34 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 02, 2025 - 07:57 UTC
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Our teams are currently working with our provider to solve the incident. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 30, 2025 - 08:26 UTC
Identified
We are currently experiencing an incident affecting our Databases-Cassandra offer in all regions, which is causing temporary Availability issues in Global.
Here is detail for this incident :
Start time : 02/06/2025 08:00 UTC Service Impact : Cassandra service creation may experience delays or failures. Customer impact : Customers may face some malfunctions when they want to use their services on Cassandra. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 19, 2025 - 14:08 UTC
Investigating
We are currently experiencing an event affecting our Databases-Cassandra offer in all regions. Start time : 02/06/2025 08:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 19, 2025 - 14:02 UTC
This incident affected: Databases || Cassandra (BHS, DE, GRA, PAR, SBG, UK, WAW).