We are pleased to inform you that the incident affecting our Storage offering has been resolved.
Start time : 03/09/2026 15:16 UTC End time : 03/09/2026 18:41 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 03, 2026 - 19:01 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific GRA1 and GRA11 region.
Here are some supplementary details :
Start time : 03/09/2026 15:16 UTC Impacted Service(s) : Some Block Storage services are temporarily unavailable. Customers Impact : Some customers may temporarily experience degraded performance on their block storage services. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 03, 2026 - 15:44 UTC
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific GRA1 and GRA11 region.
Here are some supplementary details :
Start time : 03/09/2026 15:16 UTC Impacted Service(s) : Some Block Storage services are temporarily unavailable. Customers Impact : Some customers may temporarily experience degraded performance on their block storage services. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 03, 2026 - 15:39 UTC
This incident affected: Storage || Block storage (GRA1, GRA11).