OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GLOBAL][AI & Machine Learning] - AI Endpoint incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our AI & Machine Learning has been resolved.

Start time : 17/11/2025 13:55 UTC
End time : 17/11/2025 14:15 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 17, 2025 - 14:20 UTC

Investigating

We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the AI Endpoint.

Here are some supplementary details :

Start time : 17/11/2025 13:55 UTC
Impacted Service(s) : The AI Endpoint service is temporarily unavailable.
Customers Impact : Customers cannot temporarily use the AI Endpoint service.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 17, 2025 - 14:07 UTC
This incident affected: AI & Machine Learning || AI Endpoint.