Start Time : 12/12/2024 13:40 UTC End Time : 12/12/2024 16:10 UTC Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : This incident was caused by a network issue. All services have been operational since 12/12/2024 16:10 UTC.
We thank you for your understanding and patience throughout this incident
Posted Dec 12, 2024 - 16:18 UTC
Identified
An incident is in progress on our Public Cloud offer.
Please be aware that this is currently affecting the availability. This incident is caused by a network issue.
Here is detail for this incident :
Start time : 12/12/2024 13:40 UTC Service impact : Customers are encountering errors when creating new compute instances and updating existing ones. Current instances are not affected and are functioning properly. Root cause : This incident is caused by a network issue.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 12, 2024 - 14:24 UTC
Update
An incident is in progress on our Public Cloud offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 12/12/2024 13:40 UTC Service impact : Customers are encountering errors when creating new compute instances and updating existing ones. Current instances are not affected and are functioning properly. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 12, 2024 - 14:18 UTC
Investigating
We have detected an issue on one of our services. We will update informations when we will have more details.
Posted Dec 12, 2024 - 14:11 UTC
This incident affected: Compute - Instance || LIM (DE1) and Network || Public network (DE1).