OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Public Cloud] - Databases API incident notification
Incident
Report for Public Cloud
Resolved
We would like to inform you that the incident have been resolved and the situation is back to normal.
Start time : 12/09/2024 11:30 UTC
End time : 18/09/2024 14:17 UTC
Root cause : Incident caused by a software issue.
We thank you for your understanding and patience throughout this incident
Start time : 12/09/2024 11:30 UTC
End time : 18/09/2024 14:17 UTC
Root cause : Incident caused by a software issue.
We thank you for your understanding and patience throughout this incident
Update
We are continuing to investigate this issue.
Investigating
Start time : 12/09/2024 11:30 UTC
Service impact : It is not possible for customers to instigate management actions such as creating a new service, deleting a service, adding IP restrictions or editing users.
Services that have already been created and are currently operational will continue to function as intended.
Ongoing actions : Our technical teams are currently working to solve the issue.
Update will be posted as significant progress is made.
We apologize for the inconvenience and thank you for your understanding.
Service impact : It is not possible for customers to instigate management actions such as creating a new service, deleting a service, adding IP restrictions or editing users.
Services that have already been created and are currently operational will continue to function as intended.
Ongoing actions : Our technical teams are currently working to solve the issue.
Update will be posted as significant progress is made.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Databases || MongoDB (GRA).