OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Our team is still working on this incident.
Update on service impact: When adding a new region through the manager, you may experience errors up to 10 minutes when navigating in the manager. After maximum 10 minutes, the issue will be automatically resolved.

Future changes are coming to mitigate the problem. These changes are currently in testing phases and will be deployed as soon as possible.

Apr 19, 2024 - 15:27 UTC
Update - Our teams are preparing a patch to mitigate this issue.
Maintenance notifications will be sent.
We apologize for any inconvenience caused.

Apr 09, 2024 - 13:54 UTC
Update - We are continuing to work on a fix for this issue.
Mar 21, 2024 - 14:26 UTC
Update - After a deep investigation by our technical teams, they found that local zones can be added by submitting a request from the manager, but will take more time than expected.
Our technical teams are currently preparing a fix to resolve the latency problem and the error message displayed on the manager which does not represent the actual status of the request.

Mar 20, 2024 - 19:23 UTC
Identified - Start time : 20/03/2024 16:18 UTC
Service impact : Adding a new region or local zone through the manager for the Public Cloud offer may fail
Related incident : Incident link
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.

Mar 20, 2024 - 17:46 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SGP Operational
SGP1 Operational
Compute - Instance || SYD Operational
SYD1 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Workflow Management Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Grafana Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Redis Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Dataplatform Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Management || Horizon Degraded Performance
Network || FailoverIP Operational
Network || Gateway Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS5 Operational
BHS3 Operational
BHS1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Load Balancer Operational
Network || Private network (vRack) Operational
RBX-A Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Public network Operational
RBX-A Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
UK1 Operational
WAW1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
UK1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
SBG5 Operational
SBG7 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
UK1 Operational
DE1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
Storage || Volume Backup Operational
SBG5 Operational
SBG7 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
UK1 Operational
DE1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
LocalZones || Global Services Operational
MAD Operational
BRU Operational
DAL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our private network offer.

Start time : 14/05/2024 00:00 UTC
End time : 14/05/2024 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to a maintenance on a network equipment.

Thank you for your understanding.

Posted on May 03, 2024 - 23:31 UTC
Update - The maintenance wont be completed in scheduled time.
It has been postponed and rescheduled :
Start time : 10/06/2024 07:00 UTC
End time :11/06/2024 16:00 UTC
Service impact : No impact except for the apps that do not support the new version (1.25).

Apr 19, 2024 - 01:02 UTC
Scheduled - Start time : 22/05/2024 07:00 UTC
End time :23/05/2024 16:00 UTC
Service impact : No impact except for the apps that do not support the new version (1.25).
Service improvement : The aim of this maintenance is to upgrade deprecated clusters to a supported newer version (1.25).

Apr 18, 2024 - 00:06 UTC
Past Incidents
May 8, 2024

No incidents reported today.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024
Resolved - Start time : 29/04/2024 16:36 UTC
End time : 29/04/2024 17:38 UTC
Service impact : Customers weren't able to perform management operations as such as adding or removing a nodes, order a new cluster, ...
Managed Kubernetes Service clusters were not impacted.
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 29, 18:15 UTC
Investigating - Start time : 29/04/2024 16:36 UTC
Service impact : Customers are not able to perform management operations as such as adding or removing a nodes, order a new cluster, ...
Managed Kubernetes Service clusters are not impacted.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 29, 16:46 UTC
Resolved - Start time : 29/04/2024 16:15 UTC
End time : 29/04/2024 17:38 UTC
Service impact : Public cloud API was down for SYD1 and we weren't able to provision VPS orders or actions
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 29, 18:13 UTC
Identified - Start time : 29/04/2024 16:15 UTC
Service impact : Public cloud API is down for SYD1 and also we will not be able to provision VPS orders or actions
Root cause : Incident link
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 29, 17:09 UTC
Resolved - Start time : 29/04/2024 16:15 UTC
End time : 29/04/2024 17:38 UTC
Service impact : Customer couldn't authenticate on Object Storage Swift on SYD region
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 29, 18:11 UTC
Investigating - Start time : 29/04/2024 16:15 UTC
Service impact : Customer can't authenticate on Object Storage Swift on SYD region
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 29, 17:18 UTC
Resolved - Start time : 28/04/2024 22:15 UTC
End time : 28/04/2024 23:20 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Apr 29, 00:23 UTC
Investigating - Start time : 28/04/2024 22:15 UTC
Service impact : Customers might get 500/503 errors
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 28, 22:41 UTC
Apr 28, 2024
Apr 27, 2024
Resolved - Start time : 27/04/2024 04:00 UTC
End time : 27/04/2024 05:20 UTC
Service impact : Customers were getting 500/503 errors
Root cause : A server that has rebooted caused the incident
Our technical teams resolved the issue. All impacted services are now operational.

Apr 27, 05:38 UTC
Monitoring - No more impact is being observed since 05:20 UTC.
Our technical teams are currently monitoring the situation

Apr 27, 05:27 UTC
Investigating - Start time : 27/04/2024 04:00 UTC
Service impact : Customers might get 500/503 errors
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 27, 04:32 UTC
Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.