OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][AI & Machine Learning] AI & Machine Learning incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.
Start time : 05/11/2025 05:55 UTC
End time : 05/11/2025 08:35 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 05/11/2025 05:55 UTC
End time : 05/11/2025 08:35 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC
Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC
Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.
Here are some supplementary details :
Start time : 05/11/2025 05:55 UTC
Impacted Service(s) : AI & Machine Learning services are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate.
Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/11/2025 05:55 UTC
Impacted Service(s) : AI & Machine Learning services are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate.
Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are continuing to investigate this issue.
Investigating
We are currently experiencing an event affecting our AI & Machine Learning offer.
Start time : 05/11/2025 05:55 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 05/11/2025 05:55 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: AI & Machine Learning || AI Notebooks (BHS, GRA), AI & Machine Learning || AI Deploy (BHS, GRA), AI & Machine Learning || AI Training (BHS, GRA), and AI & Machine Learning || AI Dashboard, AI & Machine Learning || AI Endpoint.