OVHcloud Public Cloud Status
Current status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA7/GRA11][Public Cloud] - Electrical Issue
Incident
Report for Public Cloud
Resolved
Start time : 16/11/2023 01:55 UTC
End time : 16/11/2023 08:32 UTC
Root cause : Electrical issue on room G263 in GRA2
On 16/11/2023 at 01:55 UTC, room G263 of the Graveline datacenter (GRA2) experienced an electrical incident that may have impacted your services. The intervention of our technical teams enabled you to return your services in the morning (16/11 at 08:32 UTC).
We then secured the infrastructure by making the system redundant.
The services are once again in nominal operation.
End time : 16/11/2023 08:32 UTC
Root cause : Electrical issue on room G263 in GRA2
On 16/11/2023 at 01:55 UTC, room G263 of the Graveline datacenter (GRA2) experienced an electrical incident that may have impacted your services. The intervention of our technical teams enabled you to return your services in the morning (16/11 at 08:32 UTC).
We then secured the infrastructure by making the system redundant.
The services are once again in nominal operation.
Monitoring
Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause :Electrical issue
Ongoing actions : Our team monitoring this situation
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause :Electrical issue
Ongoing actions : Our team monitoring this situation
Update
We are continuing to work on a fix for this issue.
Identified
Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/sdv7r15bh9lf // https://public-cloud.status-ovhcloud.com/incidents/6sd9lwym7zdt
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/sdv7r15bh9lf // https://public-cloud.status-ovhcloud.com/incidents/6sd9lwym7zdt
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Update
We are continuing to investigate this issue.
Investigating
Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Containers & Orchestration || Managed Private Registry (GRA) and Containers & Orchestration || Managed Kubernetes Service (GRA7).