OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Databases] - databases incident notification
Incident
Report for Public Cloud
Resolved
We would like to inform you that the incident on the Databases offer has now been resolved.
Here is detail for this incident :
Start time : 12/03/2025 10:00 UTC
End time : 14/03/2025 15:36 UTC
Root Cause : This incident was related to : https://public-cloud.status-ovhcloud.com/incidents/71zl4s7frl96
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 12/03/2025 10:00 UTC
End time : 14/03/2025 15:36 UTC
Root Cause : This incident was related to : https://public-cloud.status-ovhcloud.com/incidents/71zl4s7frl96
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your services.
Please find below an update on the situation:
Update : The situation has largely stabilised, order and maintenance are now being processed for most of the service.
Ongoing Actions : We are now finishing fixing last services.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The situation has largely stabilised, order and maintenance are now being processed for most of the service.
Ongoing Actions : We are now finishing fixing last services.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Databases offer on the specific GRA region.
Here are some supplementary details :
Start time : 12/03/2025 10:00 UTC
Impacted Service(s) : The databases service is currently experiencing processing delays regarding orders, maintenance operations, and updates.
Customers Impact : Clients may experience processing delays with the following database services:
Cassandra, M3 Aggregator, M3DB, MySQL, PostgreSQL, Caching, Grafana, Kafka, Kafka Connect, Kafka MirrorMaker, and OpenSearch.
Root Cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/71zl4s7frl96
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 12/03/2025 10:00 UTC
Impacted Service(s) : The databases service is currently experiencing processing delays regarding orders, maintenance operations, and updates.
Customers Impact : Clients may experience processing delays with the following database services:
Cassandra, M3 Aggregator, M3DB, MySQL, PostgreSQL, Caching, Grafana, Kafka, Kafka Connect, Kafka MirrorMaker, and OpenSearch.
Root Cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/71zl4s7frl96
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Data & Analytics || Kafka (GRA), Databases || Cassandra (GRA), Data & Analytics || Grafana (GRA), Data & Analytics || Kafka Connect (GRA), Data & Analytics || Kafka MirrorMaker (GRA), Databases || MySQL (GRA), Data & Analytics || OpenSearch (GRA), Databases || PostgreSQL (GRA), Databases || Caching (GRA), and Databases || M3DB (GRA).