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OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA9/GRA11][Public Cloud] - Instances incident notification
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 31, 2025 - 06:59 UTC
Investigating - We would like to inform you that we have an incident on our Public Cloud offer in the GRA9 and GRA11 regions.

Here is detail for this incident :
Start time : 31/03/2025 05:10 UTC
Impacted Service(s) : Some instances located in GRA9 and GRA11 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their instances in GRA9 and GRA11 region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 31, 2025 - 06:16 UTC
[GLOBAL][Object Storage] - Amazon S3 SDK compatibility inconsistencies with Object Storage Standard/High Performance
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams are still working on fix.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 03, 2025 - 12:37 UTC
Update - We are continuing to work on a fix for this issue.
Feb 06, 2025 - 19:10 UTC
Identified - We have determined the origin of the incident affecting our Object Storage S3 offer.

Here are some supplementary details :
Start time : 01/01/2025 00:00 UTC
Impacted Service(s) : Object Storage S3
Customers Impact : Requests to our Object Storage endpoint could return the error "InvalidArgument", on different Object operations.
Root Cause : Following a recent AWS SDK upgrade, this issue is due to a new checksum enforcement in those SDKs.
Unsupported headers are:
- x-amz-content-sha256 with value STREAMING-UNSIGNED-PAYLOAD-TRAILER
- x-amz-sdk-checksum-algorithm with value CRC32
Workaround A workaround is to downgrade the version, until the feature is implemented on our side.
Max supported versions:
- boto3 1.35.99
- legacy aws cli 1.36.40
- aws cli 2.22.35
- aws-sdk-go 1.72.3
- aws-sdk-java 2.29.52
- aws-sdk-js-v3 3.726.1
- aws-sdk-net 3.7.962.0
- aws-sdk-php 3.336.15
- aws-sdk-ruby 1.177.0
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 2025 - 15:11 UTC
Investigating - We are currently experiencing an event affecting our Object Storage S3 offer.
Start time : 01/01/2025 00:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 2025 - 14:51 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || EU-WEST-PAR Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Compute - Instance || GRA Partial Outage
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Partial Outage
GRA11 Partial Outage
Compute - Instance || India Operational
AP-SOUTH-MUM-1 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3DB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
Databases || Caching Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Dataplatform Operational
Data & Analytics || Grafana Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Data & Analytics || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
LocalZones || AF-NORTH Operational
AF-NORTH-LZ-RBA Operational
LocalZones || EU-CENTRAL Operational
EU-CENTRAL-LZ-PRG Operational
LocalZones || EU-NORTH Operational
EU-NORTH-LZ-OSL Operational
EU-NORTH-LZ-STO Operational
LocalZones || EU-SOUTH Operational
EU-SOUTH-LZ-MAD Operational
EU-SOUTH-LZ-MIL Operational
LocalZones || EU-WEST Operational
EU-WEST-LZ-AMS Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-DLN Operational
EU-WEST-LZ-LUX Operational
EU-WEST-LZ-MRS Operational
EU-WEST-LZ-VIE Operational
EU-WEST-LZ-ZRH Operational
LocalZones || US-EAST Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-BOS Operational
US-EAST-LZ-CHI Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
LocalZones || US-WEST Operational
US-WEST-LZ-DEN Operational
US-WEST-LZ-LAX Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
Management || Horizon Operational
Network || Floating IP Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Load Balancer Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Object storage Partial Outage
BHS Partial Outage
GRA Partial Outage
DE Partial Outage
RBX Partial Outage
SBG Partial Outage
SGP Partial Outage
SYD Partial Outage
UK Partial Outage
US-EAST-VA-1 Partial Outage
US-WEST-OR-1 Partial Outage
WAW Partial Outage
YYZ Partial Outage
LIM Partial Outage
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[US-EAST][Public Cloud] - API maintenance notification Apr 1, 2025 15:15-16:15 UTC

As part of our continuous improvement plan, maintenance is scheduled on the API of the LocalZone US-EAST-LZ-ATL.

This will temporarily affect availability.
Start time : 01/04/2025 15:15 UTC
End time : 01/04/2025 16:15 UTC
Service impact : During the maintenance, the API will be unreachable.
Service improvement : Following our continuous improvement policy of our products and services, we will carry out a maintenance on the API infrastructure.

Thank you for your understanding.
Posted on Mar 28, 2025 - 23:36 UTC

[GRA][Public Cloud] - Network services maintenance notification Apr 2, 2025 19:00 - Apr 3, 2025 06:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 2025 - 15:13 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on network services on GRA.

Start time : 02/04/2025 19:00 UTC
End time : 03/04/2025 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a network service maintenance.

Thank you for your understanding.
Mar 13, 2025 - 02:20 UTC

[GRA/BHS/DE/VA][Public Cloud] - Registries upgrade Apr 16, 2025 08:00-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry.

Start time : 16/04/2025 08:00 UTC
End time : 16/04/2025 16:00 UTC
Service impact : The upgrade of the Harbor version will set Harbor in read-only mode (only pull will be allowed) for 1 or 2mn.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade of registries.

Thank you for your understanding.
Posted on Mar 05, 2025 - 23:21 UTC

[Global][Public Cloud] - Network services maintenance notification Apr 22, 2025 08:00 - Apr 25, 2025 18:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on network services globally.

Start time : 22/04/2025 08:00 UTC
End time : 25/04/2025 18:00 UTC
Service impact : Debian 10 and Debian 11 IPv6 will be broken on newly created instances.
Service improvement : As part of our continuous improvement plan, a maintenance is scheduled on OpenStack public network services globally.

We are going to update the IPv6 network metadata information given to instances.
The previous metadata was containing wrong data (subnet mask), leading to wrong cloud-init IPv6 network auto configuration.
The new metadata result will contains all necessary data to give proper IPv6 configuration through cloud-init.

However, both Debian 10 and Debian 11 images won't be able to configure IPv6 correctly, so you may have to configure IPv6 manually for these following this documentation:
EN: https://help.ovhcloud.com/csm/en-ie-public-cloud-network-ipv6-configuration?id=kb_article_view&sysparm_article=KB0050178
FR: https://help.ovhcloud.com/csm/fr-public-cloud-network-ipv6-configuration?id=kb_article_view&sysparm_article=KB0050183
Posted on Mar 25, 2025 - 22:13 UTC
Mar 31, 2025

Unresolved incident: [GRA9/GRA11][Public Cloud] - Instances incident notification.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
[GRA1][Public Cloud] - Instances incident Notification
Resolved - We would like to inform you that the incident on our Public Cloud offering in GRA1, have been resolved
Start Time : 28/03/2024 12:10 UTC
End Time : 28/03/2024 13:45 UTC
Root cause : The incident was due to a software issue.

We thank you for your understanding and patience throughout this incident
Mar 28, 14:23 UTC
Investigating - We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary availability issues on our instances in GRA1.
Please find the details:
Start time : 28/03/2024 12:10 UTC
Service impact : Customer may face failed instances creation requests for Public Cloud
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Mar 28, 13:21 UTC
[Global][Databases] - MongoDB incident notification
Resolved - We would like to inform you that the incident on Databases, MongoDB Discovery (freemium) has now been resolved.

Here is detail for this incident :
Start time : 27/03/2025 09:00 UTC
End time : 28/03/2025 09:48 UTC
Root Cause : This incident was caused by a software problem.

We thank you for your understanding and patience throughout this incident.
Mar 28, 09:48 UTC
Identified - We have determined the origin of the incident affecting our Databases, MongoDB Discovery (freemium).

Here are some supplementary details :
Start time : 27/03/2025 09:00 UTC
Impacted Service(s) : Both newly created and existing MongoDB Discovery services can no longer be accessed or connected to.
Customers Impact : You may experience some difficulties when accessing or connecting to both newly created and existing MongoDB Discovery services.
Root Cause : This incident is caused by a software problem.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 27, 15:40 UTC
Investigating - We are currently experiencing an event affecting our Databases, MongoDB offer.
Start time : 27/03/2025 09:00

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 27, 15:17 UTC
[US-EAST-LZ-ATL][Public Cloud] - Local Zone incident notification
Resolved - We would like to inform you that the incident on our Public Cloud offer, which was causing availability issues in the US-EAST-LZ-ATL Local Zone has now been resolved.

Here is detail for this incident :

Start time : 27/03/2025 15:50 UTC
End time : 28/03/2025 03:25 UTC

We thank you for your understanding and patience throughout this incident.
Mar 28, 08:42 UTC
Identified - We have determined the origin of the incident affecting our LocalZones offer in US-EAST-LZ-ATL.

Here are some supplementary details :
Start time : 27/03/2025 15:50 UTC
Impacted Service(s) : US-EAST-LZ-ATL LocalZone is not accessible from OVH servers but it is available from outside of our network.
Customers Impact : You may experience some difficulties accessing the US-EAST-LZ-ATL LocalZone from the OVH servers. There are no connectivity problems from the LocalZone servers to outside our network.
Root Cause : This incident is caused by the operation of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 27, 19:52 UTC
Investigating - We are currently experiencing an incident affecting our Public Cloud offer, which is causing availability issues in the US-EAST-LZ-ATL Local Zone.

Here is detail for this incident :
Start time : 27/03/2025 15:50 UTC
Impacted Service(s) : US-EAST-LZ-ATL LocalZone is not accessible from OVH servers but it is available from outside of our network.
Customers Impact : You may experience some difficulties accessing the US-EAST-LZ-ATL LocalZone from the OVH servers. There are no connectivity problems from the LocalZone servers to outside our network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologise for any inconvenience caused and appreciate your understanding.
Mar 27, 19:33 UTC
Mar 27, 2025
[US-EAST][Public Cloud] - API maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 27/03/2025 16:30 UTC
Mar 27, 16:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 15:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on the API of the LocalZone US-EAST-LZ-ATL.

This will temporarily affect availability.
Start time : 27/03/2025 15:15 UTC
End time : 27/03/2025 16:15 UTC
Service impact : During the maintenance, the API will be unreachable.
Service improvement : Following our continuous improvement policy of our products and services, we will carry out a maintenance on the API infrastructure.

Thank you for your understanding.
Mar 25, 21:56 UTC
[US-EAST][Public Cloud] - API incident notification
Resolved - We would like to inform you that the incident on our LocalZones has now been resolved.

Here is detail for this incident :
Start time : 27/03/2025 16:17 UTC
End time : 27/03/2025 16:30 UTC
Root Cause : This incident was caused by operations on this maintenance: https://public-cloud.status-ovhcloud.com/incidents/cxtpd2kyjpyk.

We thank you for your understanding and patience throughout this incident.
Mar 27, 16:51 UTC
Identified - We are experiencing an ongoing incident affecting our API services in US-EAST LocalZones offering.

Here are some supplementary details :
Start time : 27/03/2025 16:17 UTC
Impacted Service(s) : API are unreachable in ATL, MIA and NYC LocalZones.
Customers Impact : You may experience some difficulties when accessing API services located in ATL, MIA and NYC LocalZones.
Root Cause : This incident is caused by operations on this maintenance: https://public-cloud.status-ovhcloud.com/incidents/cxtpd2kyjpyk
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 27, 16:33 UTC
[DE1][Public Cloud] - Managed Kubernetes Services Incident notification
Resolved - We would like to inform you that the incident on our Public Cloud in DE1, have been resolved
Start Time : 26/03/2025 20:05 UTC
End Time : 26/03/2025 20:17UTC
Root cause : This incident was caused by this incident https://network.status-ovhcloud.com/incidents/yrldv1wmsrvp

We thank you for your understanding and patience throughout this incident
Mar 27, 11:21 UTC
Monitoring - We would like to inform you that we had an incident on our Managed Kubernetes Services, no more impact since 20:17 UTC.

Here is detail for this incident :
Start time : 26/03/2025 20:05 UTC
Customers Impact : You may have experienced some difficulties accessing your services in DE1.
Root cause : This incident is caused by this ongoing issue https://network.status-ovhcloud.com/incidents/yrldv1wmsrvp
Ongoing actions : The situation is under monitoring.

We apologize for any inconvenience caused and appreciate your understanding.
An update will be carried out soon.
Mar 26, 20:36 UTC
[Global][Object Storage] - Object Storage Standard/High Performance incident notification
Resolved - We would like to inform you that we had an incident on our storage S3 that is now resolved.

Here is detail for this incident :
Start time : 26/03/2025 20:05 UTC
End time : 26/03/2025 20:17 UTC
Root Cause : This incident is caused by this ongoing issue https://network.status-ovhcloud.com/incidents/yrldv1wmsrvp

We thank you for your understanding and patience throughout this incident.
Mar 27, 09:08 UTC
Mar 26, 2025
[CA][Databases] - PostgreSQL databases maintenance
Completed - The maintenance was completed, All services are operational.
Mar 26, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our PostgreSQL databases services.

Start time : 26/03/2025 09:00 UTC
End time : 26/03/2025 11:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be doing a upgrade to our databases.

Thank you for your understanding.
Mar 24, 15:00 UTC
[CA][Customer Service] - Control Panel and API databases maintenance
Completed - The maintenance was completed, all services are operational.
Mar 26, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API databases.

Start time : 26/03/2025 09:00 UTC
End time : 26/03/2025 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : In order to maintain continuous improvement of our databases, we will be doing a version upgrade to our databases.

Thank you for your understanding.
Mar 24, 15:07 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025
[US-WEST-LZ-LAX][Public Cloud] - API maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 24, 15:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 15:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on the API of the LocalZone US-WEST-LZ-LAX.

This will temporarily affect availability.

Start time : 24/03/2025 15:15 UTC
End time : 24/03/2025 16:15 UTC
Service impact : During the maintenance, the API will be temporarily unavailable.
Service improvement : Following our continuous improvement policy of our products and services, we will carry out a maintenance on the API infrastructure.

Thank you for your understanding.
Mar 21, 13:32 UTC
[Global][Public Cloud] - Network services maintenance notification
Completed - This maintenance has been rescheduled.
A new schedule will be posted in the coming days.

Thank you for your understanding
Mar 24, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on network services globally.

Start time : 24/03/2025 08:00 UTC
End time : 28/03/2025 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement plan, a maintenance is scheduled on OpenStack public network services globally.

We are going to update the IPv6 network metadata information given to instances.
The previous metadata was containing wrong data (subnet mask), leading to wrong cloud-init IPv6 network auto configuration.
The new metadata result will contains all necessary data to give proper IPv6 configuration through cloud-init.

However, both Debian 10 and Debian 11 images won't be able to configure IPv6 correctly, so you may have to configure IPv6 manually for these following this documentation:
EN: https://help.ovhcloud.com/csm/en-ie-public-cloud-network-ipv6-configuration?id=kb_article_view&sysparm_article=KB0050178
FR: https://help.ovhcloud.com/csm/fr-public-cloud-network-ipv6-configuration?id=kb_article_view&sysparm_article=KB0050183
Mar 19, 22:02 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
[Global][Containers & Orchestration] - Workflow Management maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Mar 20, 16:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service.

Start time : 20/03/2025 14:00 UTC
End time : 20/03/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an upgrade on our Workflow Management service.

Thank you for your understanding.
Mar 11, 23:52 UTC
[GLOBAL][Containers & Orchestration] - Managed Kubernetes Service maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Mar 20, 16:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service.

Start time : 20/03/2025 09:00 UTC
End time : 20/03/2025 17:00 UTC
Service impact : None
Service improvement : The default Loadbalancing solution for Managed Kubernetes Services (MKS) is being deprecated and replaced by a new one (Octavia).
Some obsolete and unused Load Balancers created through Managed Kubernetes Services will be suspended.

Thank you for your understanding.
Mar 11, 23:41 UTC
Mar 19, 2025
[GRA11][Public Cloud] - Internal databases update
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 19/03/2025 20:50 UTC.
Mar 19, 20:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled for update the Internal databases on GRA11 region.

Start time : 19/03/2025 18:00 UTC
End time : 19/03/2025 21:00 UTC
Service impact : The API service may be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we are upgrading the database behind OpenStack Neutron API on GRA11 region.
During that period, the API may be slower and not answering at all.
Your instances, routers, load balancers, networks or any other existing OpenStack components are NOT affected.
Only creation, update or deletion could be affected.

Thank you for your understanding.
Mar 12, 15:41 UTC
[WAW1][Public Cloud] - Internal databases update
Completed - The scheduled maintenance has been completed.
Mar 19, 17:17 UTC
Update - Our team are currently working on our Public Cloud offer, and it will take more time than we anticipated.
Mar 19, 14:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 14:25 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled for update the Internal databases on WAW1.

Start time : 19/03/2025 09:00 UTC
End time : 19/03/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a public cloud service maintenance.

Thank you for your understanding.
Feb 14, 02:07 UTC
[SBG7][Public Cloud] - Internal databases update
Completed - The scheduled maintenance has been completed.
Mar 19, 14:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 UTC
Scheduled - has part of our continuous improvement plan, maintenance is scheduled for update the Internal databases on SBG7.

Start time : 19/03/2025 09:00 UTC
End time : 19/03/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a public cloud service maintenance.

Thank you for your understanding.
Feb 19, 00:27 UTC
[GRA5][Public Cloud] - Instances maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are operational since 10:32UTC the 19/03/2025.
Mar 19, 11:22 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 13, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 11/03/2025 07:00 UTC
End time : 24/03/2025 18:00 UTC
Service impact : Some instances will be unavailable between 15 and 30 MINUTES during the operation
Service improvement : Following our continuous improvement policy, we will be doing a migration of some instances in GRA5.

Thank you for your understanding.
Feb 12, 05:07 UTC
Mar 18, 2025
[US-EAST-LZ-MIA][LocalZones] - API maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 18/03/2025 15:40 UTC.
Mar 18, 15:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 15:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our LocalZones offer for the specified region.

This may temporarily affect availability.

Start time : 18/03/2025 15:15 UTC
End time : 18/03/2025 16:15 UTC
Service impact :During the maintenance, API for services located in US-EAST-LZ-MIA, will be temporarily unavailable during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our API.

Thank you for your understanding.
Mar 7, 22:02 UTC
Mar 17, 2025
[BHS3][Public Cloud] - Internal databases update
Completed - The scheduled maintenance has been completed.
All services are operational since 19:00 UTC.
Mar 17, 20:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 13:08 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled for update the Internal databases on BHS3.

Start time : 17/03/2025 13:00 UTC
End time : 17/03/2025 19:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a public cloud service maintenance.

Thank you for your understanding.
Feb 14, 02:04 UTC
[EU-WEST-LZ-ZRH-A][LocalZones] - API maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 17/03/2025 09:20 UTC
Mar 17, 09:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our LocalZones offer for the specified region.

This may temporarily affect availability.

Start time : 17/03/2025 09:15 UTC
End time : 17/03/2025 10:15 UTC
Service impact :During the maintenance, API for services located in EU-WEST-LZ-ZRH-A, will be temporarily unavailable during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our API.

Thank you for your understanding.
Mar 13, 01:41 UTC
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