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OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA7/GRA9/BHS5/DE1/EU-WEST-PAR][Public Cloud] - Registries maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 2025 - 08:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 2025 08:30-17:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 2025 08:30-17:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry.

Start time : 27/11/2025 08:30 UTC
End time : 27/11/2025 17:30 UTC
Service impact : Registries may be unavailable for 10s to 1mn, artifacts (Docker images, Helm chart...) pulling and pushing may be unavailable during this time.
Service improvement : Following our continuous improvement policy, we are doing a maintenance on our infrastructure

Thank you for your understanding.
Nov 27, 2025 08:30-17:30 UTC
[RBX-ARCHIVE][Storage] - Cold Archive incident notification
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Cold archive offer on the specific region.

Here are some supplementary details :

Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Archiving tasks are temporarily stuck in "Archiving" state.
Customers Impact : Customers are temporarily unable to archive their data.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 20, 2025 - 10:48 UTC
[GLOBAL][Data & Analytics] - Upgrade version incident notification
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our provider has informed us that the migration from 3.8 to x.y version is more complex than initially anticipated, which is the reason why this feature is currently unavailable. However, customers can deploy Kafka version 3.9 or 4.0 in parallel if they need. Upgrade possibility is expected to be available by end January 2026.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 03, 2025 - 14:50 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer on Kafka services.

Here are some supplementary details :

Start time : 28/10/2025 12:00 UTC
Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y").
Customers Impact : Customers are temporarily unable to upgrade their Kafka version from 3.8 to x.y.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are working with our provider to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Oct 31, 2025 - 12:18 UTC
Investigating - We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.

Here are some supplementary details :

Start time : 28/10/2025 12:00 UTC
Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y").
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 30, 2025 - 16:15 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard ? Operational
AI & Machine Learning || AI Deploy Operational
BHS ? Operational
GRA Operational
AI & Machine Learning || AI Endpoint Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || EU-SOUTH-MIL Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Compute - Instance || EU-WEST-PAR Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || India Operational
AP-SOUTH-MUM-1 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
AP-SOUTH-MUM-1 Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Under Maintenance
GRA Under Maintenance
DE Under Maintenance
BHS Under Maintenance
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
Databases || Valkey Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Data Platform Operational
Data & Analytics || Dashboards Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Data & Analytics || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-TOR Operational
CA-EAST-BHS Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
Identity, Security & Operations || Barbican Operational
AP-SOUTH-MUM-1 Operational
AP-SOUTHEAST-SYD-2 Operational
BHS5 Operational
DE1 Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
GRA9 Operational
RBX-A Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-WEST-OR-1 Operational
US-EAST-VA-1 Operational
WAW1 Operational
Identity, Security & Operations || Authentication Operational
LocalZones || AF-NORTH Operational
AF-NORTH-LZ-RBA Operational
LocalZones || EU-CENTRAL Operational
EU-CENTRAL-LZ-BUH Operational
EU-CENTRAL-LZ-PRG Operational
EU-CENTRAL-LZ-SOF Operational
LocalZones || EU-NORTH Operational
EU-NORTH-LZ-CPH Operational
EU-NORTH-LZ-HEL Operational
EU-NORTH-LZ-OSL Operational
EU-NORTH-LZ-STO Operational
LocalZones || EU-SOUTH Operational
EU-SOUTH-LZ-LIS Operational
EU-SOUTH-LZ-MAD Operational
EU-SOUTH-LZ-MIL Operational
LocalZones || EU-WEST Operational
EU-WEST-LZ-AMS Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-DLN Operational
EU-WEST-LZ-LUX Operational
EU-WEST-LZ-MNC Operational
EU-WEST-LZ-MRS Operational
EU-WEST-LZ-VIE Operational
EU-WEST-LZ-ZRH Operational
LocalZones || US-CENTRAL Operational
US-CENTRAL-LZ-SLC Operational
US-CENTRAL-LZ-STL Operational
LocalZones || US-EAST Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-BOS Operational
US-EAST-LZ-CHI Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
LocalZones || US-WEST Operational
US-WEST-LZ-DEN Operational
US-WEST-LZ-LAX Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-PHX Operational
US-WEST-LZ-SEA Operational
Management || Horizon Operational
Network || Floating IP Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Load Balancer Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Quantum || Emulators Operational
BHS Operational
GRA Operational
Quantum || QPUs Operational
BHS Operational
GRA Operational
Storage || Block storage Operational
AP-SOUTHEAST-SYD-2 Operational
AP-SOUTH-MUM-1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
YNM1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Partial Outage
RBX-ARCHIVE Partial Outage
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
LIM Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
YNM1 Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-C Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA4 Operational
GRA7 Operational
GRA8 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG6 Operational
SBG7 Operational
SBG8 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
UK2 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL Operational
RBX-A Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Global][Data & Analytics ] - Data Platform maintenance notification Dec 1, 2025 13:00-16:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 01/12/2025 13:00 UTC
End time : 01/12/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Posted on Nov 18, 2025 - 21:58 UTC

[VA1][Public Cloud] - Registries maintenance notification Dec 17, 2025 09:30-17:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry.

Start time : 17/12/2025 09:30 UTC
End time : 17/12/2025 17:30 UTC
Service impact : Registries may be unavailable for 10s to 1mn, artifacts (Docker images, Helm chart...) pulling and pushing may be unavailable during this time.
Service improvement : Following our continuous improvement policy, we are doing a maintenance on our infrastructure

Thank you for your understanding.
Posted on Nov 13, 2025 - 16:09 UTC
Nov 27, 2025

Unresolved incident: [GRA7/GRA9/BHS5/DE1/EU-WEST-PAR][Public Cloud] - Registries maintenance notification.

Nov 26, 2025
[GLOBAL][LocalZones] - Private Image incident notification
Resolved - We are pleased to inform you that the incident affecting our Public Cloud/Private image has been resolved.

Start time : 05/11/2025 15:40 UTC
End time : 05/11/2025 17:40 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure

We apologize for any inconvenience caused and appreciate your understanding.
Nov 26, 18:16 UTC
Identified - We have determined the origin of the incident affecting our Public Cloud offering.

Here is detail for this incident :
Start time : 05/11/2025 15:40 UTC
Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones.
Customers Impact : Customers are temporarily unable to create images.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 10, 16:37 UTC
[PCA/PCS][Storage] - Object storage maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are operational.
Nov 26, 15:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our object storage offer.

This may temporarily affect latency.

Start time : 26/11/2025 10:00 UTC
End time : 26/11/2025 16:00 UTC
Service impact : You may experience latency during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our object storage offer.
This upgrade include a new feature of checksum validation on the s3 api.
This will allow our customers to use the latest sdk version.

Thank you for your understanding.
Nov 25, 19:01 UTC
[GRA11][Storage] - Block storage maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Nov 26, 14:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in GRA11 region.

Start time : 26/11/2025 08:00 UTC
End time : 26/11/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade for storage servers.

Thank you for your understanding.
Nov 19, 00:12 UTC
[GLOBAL][Containers & Orchestration] - End of life Kubernetes 1.29 notification
Completed - The scheduled maintenance has been completed.
Nov 26, 09:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service.

Start time : 24/11/2025 08:00 UTC
End time : 26/11/2025 17:00 UTC
Service impact : Customers have to anticipate this maintenance in order to adapt to the new Kubernetes version.
Service improvement : As part of our continuous improvement policy, customers using Kubernetes version 1.29 will be migrated to version 1.30.

Thank you for your understanding.
Oct 14, 14:16 UTC
Nov 25, 2025
[DE1/SBG5][Containers & Orchestration] - Load Balancer API Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Containers & Orchestration offer on the loadbalancer API in the SBG5/DE1 regions has been resolved.

Start time : 25/11/2025 19:35 UTC
End time DE1 : 25/11/2025 21:50 UTC
End time SBG5 : 25/11/2025 21:48 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 21:09 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : We have new informations about the situation.
Impacted Service(s) : The API for Load Balancer in the DE1 region is temporarily degraded.
Customers Impact : Some customers are facing errors or timeout when the use their API

As soon as the situation evolves or the incident is resolved, we will keep you informed.


Thank you for your understanding
Nov 25, 20:40 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Containers & Orchestration offer on the loadbalancer API in the SBG5 region.

Here are some supplementary details :

Start time : 25/11/2025 19:35 UTC
Impacted Service(s) : The API for Load Balancer in the SBG5 region is temporarily degraded.
Customers Impact : Some customers are facing errors or timeout when the use their API
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 20:23 UTC
Investigating - We are currently experiencing an event affecting our Containers & Orchestration offer on the loadbalancer API in the SBG5 region.

Start time : 25/11/2025 19:35 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 20:18 UTC
[Global][Data & Analytics] - Data Platform maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 25, 19:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 09:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Start time : 25/11/2025 09:00 UTC
End time : 25/11/2025 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Nov 19, 14:50 UTC
[GRA5/GRA7/GRA9][Storage] - Block storage maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Nov 25, 15:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in GRA5/GRA7/GRA9 region.

Start time : 25/11/2025 08:00 UTC
End time : 25/11/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade for storage servers.

Thank you for your understanding.
Nov 18, 21:38 UTC
Nov 24, 2025
[GRA5/GRA7/GRA9/GRA11][Public Cloud] - Instances Incident Notification
Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 24/11/2025 08:36 UTC
End time : 24/11/2025 14:38 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 16:35 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams are continuing their efforts to resolve the issue.
Ongoing Actions : The source of the incident has been identified, and our teams remain fully mobilized to restore the service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 14:32 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams are continuing to work on resolving the issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 11:47 UTC
Update - We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the GRA5/GRA7/GRA9/GRA11 regions.

Here are some supplementary details :

Start time : 24/11/2025 08:36 UTC
Impacted Service(s) : Some instances in the GRA5/GRA7/GRA9/GRA11 regions are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances located in the specified regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 09:51 UTC
Investigating - We are currently experiencing an event affecting our Compute - Instance offer.

Start time : 24/11/2025 08:36 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 09:35 UTC
[UK1][Containers & Orchestration] - Management API incidant notification
Resolved - We are pleased to inform you that the incident affecting our Containers & Orchestration has been resolved.

Start time : 24/11/2025 08:36 UTC
End time : 24/11/2025 12:12 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 16:18 UTC
Monitoring - Service has been fully restored since 24/11/2025 12:12 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 24/11/2025 08:36 UTC
Impacted Service(s) : Customers were temporarily unable to access and use their instances in the specified regions.
Customers Impact : MKS clusters were fine but customers could not manage it (cluster creation/deletion/update, cannot add/remove a node)

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 12:19 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 11:48 UTC
Investigating - We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the UK1 region.

Here are some supplementary details :

Start time : 24/11/2025 08:36 UTC
Impacted Service(s) : Customers are temporarily unable to access and use their instances in the specified region.
Customers Impact : MKS clusters are still fine but customers cannot manage it (cluster creation/deletion/update, cannot add/remove a node)
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 10:07 UTC
[SBG5/RBX-A][Storage] - Block storage maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 24, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in SBG5/RBX-A region.

Start time : 24/11/2025 08:00 UTC
End time : 24/11/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade for storage servers.

Thank you for your understanding.
Nov 18, 21:32 UTC
[BHS][Compute - Instance] - instance incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 24/11/2025 14:02 UTC
End time : 24/11/2025 14:26 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 14:27 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific BHS region.

Here are some supplementary details :

Start time : 24/11/2025 14:02 UTC
Impacted Service(s) : Some instances in the BHS region are unreachable.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 14:06 UTC
[UK1][Public Cloud] Infrastructure maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Nov 24, 12:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Here are the details of the maintenance:
Start time : 24/11/2025 13:00 UTC
End time : 24/11/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Nov 17, 09:52 UTC
[BHS1][Public Cloud] Infrastructure maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Nov 24, 12:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 10:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Here are the details of the maintenance:
Start time : 24/11/2025 10:00 UTC
End time : 24/11/2025 11:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Nov 17, 20:59 UTC
Nov 23, 2025
[GLOBAL][Containers & Orchestration] - Mistral endpoints incident notification
Resolved - We are pleased to inform you that the incident affecting our Containers & Orchestration has been resolved.

Start time : 23/11/2025 18:00 UTC
End time : 23/11/2025 18:47 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 18:47 UTC
Investigating - We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.

Here are some supplementary details :

Start time : 23/11/2025 18:00 UTC
Impacted Service(s) :All Mistral endpoints are unavailable.
Only automated-backup are affected during the downtime
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 18:23 UTC
Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
[GRA3][Network] - API latency incident notification
Resolved - We are pleased to inform you that the incident affecting our Network has been resolved.

Start time : 20/11/2025 15:14 UTC
End time : 20/11/2025 16:06 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 20, 16:06 UTC
Investigating - We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the GRA3 region.

Here are some supplementary details :

Start time : 20/11/2025 15:14 UTC
Impacted Service(s) : API may be slow or responding some errors 500.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 20, 15:19 UTC
Nov 19, 2025
[DE/GRA/SBG/UK/WAW][Storage] - Object Storage Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Object Storage offer in the specific regions : GRA, SBG, UK, DE, WAW has been resolved.

Start time : 19/11/2025 02:00 UTC
End time : 19/11/2025 05:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 06:06 UTC
Monitoring - Service has been fully restored since 19/11/2025 05:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 19/11/2025 02:00 UTC
Impacted Service(s) : We were observing a slight increase of error rate or response time on some object storage endpoint
Customers Impact : Customers were facing Http500 errors and low latencies.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 05:42 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Obect Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .

Here are some supplementary details :

Start time : 19/11/2025 02:00 UTC
Impacted Service(s) : We are observing a slight increase of error rate or response time on some object storage endpoint
Customers Impact : Customers are facing Http500 errors and low latencies.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 04:38 UTC
Monitoring - Service has been fully restored since 19/11/2025 03:45 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 19/11/2025 02:00 UTC
Impacted Service(s) : We were observing a slight increase of error rate or response time on some object storage endpoint
Customers Impact : Customers were facing Http500 errors and low latencies.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 04:01 UTC
Investigating - We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .

Start time : 19/11/2025 02:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 03:56 UTC
Nov 18, 2025
[GLOBAL][Identity, Security & Operations] - Public Cloud maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 18, 21:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Identity, Security & Operations offer.

Here are the details of the maintenance:
Start time : 18/11/2025 20:00 UTC
End time : 18/11/2025 22:00 UTC
Service impact : During maintenance, clients may experience latency in requests for up to 5 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public cloud offer.

Thank you for your understanding.
Nov 17, 20:55 UTC
[Global][Data & Analytics] - Data Platform maintenance notification
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Nov 18, 17:12 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Start time : 19/11/2025 08:00 UTC
End time : 19/11/2025 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Nov 14, 20:56 UTC
Nov 17, 2025
[Global][Data & Analytics ] - Data Platform maintenance notification
Completed - All services are operational.
Nov 17, 15:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 17/11/2025 13:00 UTC
End time : 17/11/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Nov 6, 01:04 UTC
[Global][Data & Analytics ] - Data Platform maintenance notification
Completed - All services are operational.
Nov 17, 15:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 17/11/2025 13:00 UTC
End time : 17/11/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Nov 6, 01:06 UTC
[GLOBAL][AI & Machine Learning] - AI Endpoint incident notification
Resolved - We are pleased to inform you that the incident affecting our AI & Machine Learning has been resolved.

Start time : 17/11/2025 13:55 UTC
End time : 17/11/2025 14:15 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 14:20 UTC
Investigating - We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the AI Endpoint.

Here are some supplementary details :

Start time : 17/11/2025 13:55 UTC
Impacted Service(s) : The AI Endpoint service is temporarily unavailable.
Customers Impact : Customers cannot temporarily use the AI Endpoint service.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 14:07 UTC
[PCI][SYD1] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 17, 10:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure. Here are the details of the maintenance:

Start time : 17/11/2025 09:00 UTC
End time : 17/11/2025 10:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Nov 13, 16:24 UTC
[PCI][UK1] Infrastructure maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Nov 17, 09:42 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure. Here are the details of the maintenance:

Start time : 17/11/2025 13:00 UTC
End time : 17/11/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Nov 13, 16:28 UTC
Nov 16, 2025

No incidents reported.

Nov 15, 2025
[DE1][Compute - Instance] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 15/11/2025 05:22 UTC
End time : 15/11/2025 23:22 UTC
Root Cause : This incident is due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 15, 23:45 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical specialists are still actively working to fix the issue
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 15, 18:44 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical team continues to work on resolving the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 15, 12:47 UTC
Identified - We have determined the origin of the incident affecting our Compute - Instance offering in the region DE1.

Here is detail for this incident :
Start time : 15/11/2025 5:22 UTC
Impacted Service(s) : Some instances in the DE1 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Nov 15, 06:50 UTC
[BHS1][Compute - Instance] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 15/11/2025 08:47 UTC
End time : 15/11/2025 10:35 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 15, 10:42 UTC
Identified - We have determined the origin of the incident affecting our Compute - Instance offering in the region BHS1.

Here is detail for this incident :
Start time : 15/11/2025 8:47 UTC
Impacted Service(s) : Some instances in the BHS1 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Nov 15, 09:23 UTC
Nov 14, 2025

No incidents reported.

Nov 13, 2025
[AP-SOUTH-MUM-1][Containers & Orchestration] - Workflow Management service maintenance notification
Completed - We would like to inform you that the maintenance on our Workflow Management service is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 13, 18:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 13/11/2025 18:00 UTC
End time : 13/11/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Nov 7, 14:09 UTC
[RBX/SBG][Containers & Orchestration] - Managed Rancher Service maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Nov 13, 11:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

This may temporarily affect availability.

Start time : 13/11/2025 09:00 UTC
End time : 13/11/2025 17:00 UTC
Service impact : None.
Service improvement : Rancher version 2.9.4 end of support is reached since August 2025.
As part of our continuous improvement policy, we need to force upgrade Ranchers to version 2.10.
The Rancher compatibility matrix with downstream clusters will be changed, as K8S version 1.27 will no longer be officially supported.
For more information regarding Managed Rancher Service supported versions and lifecycle policy, you can visit this page: KB0064608

Thank you for your understanding.
Sep 24, 21:37 UTC
[GRA][Compute - Instance] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 13/11/2025 10:27 UTC
End time : 13/11/2025 10:51 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 10:53 UTC
Investigating - We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region.

Here are some supplementary details :

Start time : 13/11/2025 10:27 UTC
Impacted Service(s) : Some instances in the Graveline region are unreachable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 10:36 UTC
[WAW1][Compute - Instance] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance offering in the region WAW1 has been resolved.

Start time : 13/11/2025 01:20 UTC
End time : 13/11/2025 06:10 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 06:46 UTC
Identified - We have determined the origin of the incident affecting our Compute - Instance offering in the region WAW1.

Here is detail for this incident :
Start time : 13/11/2025 01:20 UTC
Impacted Service(s) : Some instances in the WAW1 region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 01:44 UTC
[UK1][Compute - Instance] - Instances incident notification
Resolved - We would like to inform you that the incident on our Compute - Instance offering has now been resolved.

Here is detail for this incident :
Start time : 13/11/2025 01:46 UTC
End time : 13/11/2025 04:12 UTC
Root Cause : This incident was due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Nov 13, 04:23 UTC
Identified - We have determined the origin of the incident affecting our Compute - Instance offering in the region UK1.

Here is detail for this incident :
Start time : 13/11/2025 01:46 UTC
Impacted Service(s) : Some instances in the UK1 region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 02:11 UTC
[GRA5][Compute - Instance] - Instances incident notification
Resolved - We would like to inform you that the incident on our Compute - Instance offering has now been resolved.

Here is detail for this incident :
Start time : 12/11/2025 17:28 UTC
End time : 13/11/2025 01:03 UTC
Root Cause : This incident was due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Nov 13, 01:11 UTC
Identified - We have determined the origin of the incident affecting our Compute - Instance offering in the region GRA5.

Here is detail for this incident :
Start time : 12/11/2025 17:28 UTC
Impacted Service(s) : Some instances in the GRA5 region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 00:11 UTC
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