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OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

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Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard ? Operational
AI & Machine Learning || AI Deploy Operational
BHS ? Operational
GRA Operational
AI & Machine Learning || AI Endpoint Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || EU-WEST-PAR Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || India Operational
AP-SOUTH-MUM-1 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
AP-SOUTH-MUM-1 Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
Databases || Valkey Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Data Platform Operational
Data & Analytics || Dashboards Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Data & Analytics || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
Identity, Security & Operations || Barbican Operational
AP-SOUTH-MUM-1 Operational
AP-SOUTHEAST-SYD-2 Operational
BHS5 Operational
DE1 Operational
EU-WEST-PAR Operational
GRA9 Operational
RBX-A Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-WEST-OR-1 Operational
US-EAST-VA-1 Operational
WAW1 Operational
LocalZones || AF-NORTH Operational
AF-NORTH-LZ-RBA Operational
LocalZones || EU-CENTRAL Operational
EU-CENTRAL-LZ-BUH Operational
EU-CENTRAL-LZ-PRG Operational
EU-CENTRAL-LZ-SOF Operational
LocalZones || EU-NORTH Operational
EU-NORTH-LZ-CPH Operational
EU-NORTH-LZ-HEL Operational
EU-NORTH-LZ-OSL Operational
EU-NORTH-LZ-STO Operational
LocalZones || EU-SOUTH Operational
EU-SOUTH-LZ-LIS Operational
EU-SOUTH-LZ-MAD Operational
EU-SOUTH-LZ-MIL Operational
LocalZones || EU-WEST Operational
EU-WEST-LZ-AMS Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-DLN Operational
EU-WEST-LZ-LUX Operational
EU-WEST-LZ-MNC Operational
EU-WEST-LZ-MRS Operational
EU-WEST-LZ-VIE Operational
EU-WEST-LZ-ZRH Operational
LocalZones || US-CENTRAL Operational
US-CENTRAL-LZ-SLC Operational
US-CENTRAL-LZ-STL Operational
LocalZones || US-EAST Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-BOS Operational
US-EAST-LZ-CHI Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
LocalZones || US-WEST Operational
US-WEST-LZ-DEN Operational
US-WEST-LZ-LAX Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-PHX Operational
US-WEST-LZ-SEA Operational
Management || Horizon Operational
Network || Floating IP Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
Network || Load Balancer Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
Quantum || Emulators Operational
BHS Operational
GRA Operational
Quantum || QPUs Operational
BHS Operational
GRA Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
YNM1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
LIM Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
YNM1 Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA4 Operational
GRA7 Operational
GRA8 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG6 Operational
SBG7 Operational
SBG8 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
UK2 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Global][Data & Analytics ] - Data Platform maintenance notification Nov 3, 2025 12:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 03/11/2025 12:00 UTC
End time : 03/11/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Posted on Oct 22, 2025 - 19:32 UTC

[BHS1][Containers & Orchestration] - Workflow Management service maintenance notification Nov 3, 2025 18:00-19:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 03/11/2025 18:00 UTC
End time : 03/11/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Posted on Oct 23, 2025 - 15:54 UTC

[GRA11][Containers & Orchestration] - Workflow Management service maintenance notification Nov 4, 2025 18:00-19:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 04/11/2025 18:00 UTC
End time : 04/11/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Posted on Oct 23, 2025 - 15:58 UTC

[GRA9/GRA11][Data & Analytics] - Data Platform maintenance notification Nov 5, 2025 08:00-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Data Platform offer.

Start time : 05/11/2025 08:00 UTC
End time : 05/11/2025 16:00 UTC
Service impact : Customers will experience a micro cut on the Control plane during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a upgrade on our Data Platform offer.

Thank you for your understanding.
Posted on Oct 24, 2025 - 20:29 UTC

[AP-SOUTHEAST-SYD-2][Containers & Orchestration] - Workflow Management service maintenance notification Nov 5, 2025 18:00-19:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 05/11/2025 18:00 UTC
End time : 05/11/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Posted on Oct 23, 2025 - 16:00 UTC

[RBX/SBG][Containers & Orchestration] - Managed Rancher Service maintenance notification Nov 13, 2025 09:00-17:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

This may temporarily affect availability.

Start time : 13/11/2025 09:00 UTC
End time : 13/11/2025 17:00 UTC
Service impact : None.
Service improvement : Rancher version 2.9.4 end of support is reached since August 2025.
As part of our continuous improvement policy, we need to force upgrade Ranchers to version 2.10.
The Rancher compatibility matrix with downstream clusters will be changed, as K8S version 1.27 will no longer be officially supported.
For more information regarding Managed Rancher Service supported versions and lifecycle policy, you can visit this page: KB0064608

Thank you for your understanding.
Posted on Sep 24, 2025 - 21:37 UTC

[GLOBAL][Containers & Orchestration] - End of life Kubernetes 1.29 notification Nov 24, 2025 08:00 - Nov 26, 2025 17:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service.

Start time : 24/11/2025 08:00 UTC
End time : 26/11/2025 17:00 UTC
Service impact : Customers have to anticipate this maintenance in order to adapt to the new Kubernetes version.
Service improvement : As part of our continuous improvement policy, customers using Kubernetes version 1.29 will be migrated to version 1.30.

Thank you for your understanding.
Posted on Oct 14, 2025 - 14:16 UTC
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
[UK1][Compute - Instance] - API incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance in the UK1 region has been resolved.

Start time : 23/10/2025 18:55 UTC
End time : 23/10/2025 19:26 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 23, 19:56 UTC
Investigating - We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary latency issue in the UK1 region.

Here are some supplementary details :

Start time : 23/10/2025 18:55 UTC
Impacted Service(s) : The API service is temporarily facing degradation.
Customers Impact : Customers are temporarily facing slowness while performing actions via the API.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 23, 19:32 UTC
[GRA9][Data & Analytics] - Data platform maintenance notification
Completed - The scheduled maintenance has been completed.
Oct 23, 19:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Data platform offer.

This may temporarily affect availability.

Start time : 23/10/2025 16:00 UTC
End time : 23/10/2025 17:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data platform offer in GRA9.

Thank you for your understanding.
Oct 22, 20:10 UTC
Oct 22, 2025
[BHS1/3/5][Compute - Instance] - Some instances incident notifcation
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance in regions BHS1, BHS3 and BHS5 has been resolved.

Start time : 22/10/2025 14:27 UTC
End time : 22/10/2025 14:50 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 22, 16:04 UTC
Monitoring - Service has been fully restored since 22/10/2025 14:50 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 22/10/2025 14:27 UTC
Impacted Service(s) : Some instances in BHS1, BHS3 and BHS5 regions were unreachable.
Customers Impact : Some customers were temporarily unable to access and use their public cloud instances in the specified regions
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 22, 14:58 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific regions.

Here are some supplementary details :

Start time : 22/10/2025 14:27 UTC
Impacted Service(s) : Some instances in BHS1, BHS3 and BHS5 regions are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their public cloud instances in the specified regions
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Oct 22, 14:47 UTC
[YNM1][Storage] - Object Storage incident notification
Resolved - We are pleased to inform you that the incident affecting our Object Storage has been resolved.

Start time : 22/10/2025 05:55 UTC
End time : 22/10/2025 06:25 UTC
Root Cause : This incident was du to this change : https://network.status-ovhcloud.com/incidents/tg2nwytzzrk8

We apologize for any inconvenience caused and appreciate your understanding.
Oct 22, 06:37 UTC
Update - We are continuing to investigate this issue.
Oct 22, 06:28 UTC
Investigating - We are currently investigating an incident affecting our Object Storage offer, which is causing temporary availability issue in the region YNM1.

Here are some supplementary details :

Start time : 22/10/2025 05:55 UTC
Impacted Service(s) : Customers are experiencing 503 errors and slowdowns on their S3 requests.
Customers Impact : Some customers may have an error 503.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 22, 06:19 UTC
[GRA1][Storage] - CEPH cluster incident notification
Resolved - We had an incident on Block Storage offer which has now been resolved.

Here are some supplementary details :

Start time : 21/10/2025 22:00 UTC
End time : 22/10/2025 01:07 UTC
Impacted Service(s) : The GRA1 Ceph clusters service was experiencing temporarily degraded performance.
Customers Impact : Some customers may have temporarily experienced degraded performance of their Ceph cluster volumes in GRA1.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Oct 22, 01:46 UTC
Oct 21, 2025
[GLOBAL][AI & Machine Learning] - Llama incident notification
Resolved - We are pleased to inform you that the incident affecting our AI & Machine Learning has been resolved.

Start time : 08/09/2025 10:00 UTC
End time : 16/10/2025 15:00 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 21, 08:27 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Customers using the Llama3.3-70B service are experiencing slowness. Our technical team is working actively on resolving the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 16, 04:30 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical team is continuing to work on a fix for the issue causing latency on Llama3.3-70B.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 30, 12:50 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical team continues to work on a fix causing latency on Llama3.3-70B.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 16, 09:03 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A fix is still being worked on by our team.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 10, 05:01 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offering, which is causing temporary latency issue in the global region.

Here are some supplementary details :

Start time : 08/09/2025 10:00 UTC
Impacted Service(s) : Latency on Llama3.3-70B.
Customers Impact : Customers using Llama3.3-70B may experience latency.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Workaround : Customers can temporarily use a similar model available on our website.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 8, 14:24 UTC
Oct 20, 2025
[BHS5][Compute - Instance] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 20/10/2025 19:34 UTC
End time : 20/10/2025 22:51 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 20, 23:12 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical team is continuing to work on a solution to the issue affecting our Compute - Instance offering.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 20, 22:26 UTC
Identified - We have determined the origin of the incident affecting our Compute - Instance offering in the specified region.

Here is detail for this incident :
Start time : 20/10/2025 19:34 UTC
Impacted Service(s) : Some instances in the BHS5 region are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Oct 20, 19:46 UTC
[Global][Data & Analytics] - Data Platform maintenance notification
Completed - The scheduled maintenance has been completed.
Oct 20, 13:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Start time : 20/10/2025 12:00 UTC
End time : 20/10/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be upgrading the components of our Data Platform offer.

Thank you for your understanding.
Oct 8, 08:34 UTC
[GLOBAL][Data & Analytics] - Data Platform incident notification
Resolved - We are pleased to inform you that the incident affecting our Data & Analytics offer has been resolved.

Start time : 20/10/2025 00:00 UTC
End time : 20/10/2025 10:30 UTC
Root Cause : This incident was caused by an outage from our provider's side.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 20, 12:07 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.

Here are some supplementary details :

Start time : 20/10/2025 00:00 UTC
Impacted Service(s) : Jobs, projects, applications, api and superset service are temporarily degraded.
Customers Impact : Customers using images on dockerhub may face degradation services with new pods.
Root Cause : This incident is caused by an outage from our provider's side.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Oct 20, 09:59 UTC
Update - We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue with new pods.

Here are some supplementary details :

Start time : 20/10/2025 00:00 UTC
Impacted Service(s) : Jobs, projects, applications, api and superset service are temporarily degraded.
Customers Impact : Customers using images on dockerhub may face degradation services with new pods.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 20, 09:27 UTC
Investigating - We are currently experiencing an event affecting our Data Platform offer.


Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 20, 09:02 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025
[GRA11][Block Storage] - Ceph Cluster incident notification
Resolved - We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 17/10/2025 17:00 UTC
End time : 18/10/2025 17:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 18, 19:12 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical team is continuing to work on a solution to the issue causing degraded performance of our Ceph cluster volumes in GRA11.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 18, 16:39 UTC
Investigating - We are currently investigating an incident affecting our Storage offering, which is causing temporary latency issue in region GRA11.

Here are some supplementary details :

Start time : 17/10/2025 17:00 UTC
Impacted Service(s) : The GRA11 Ceph cluster service is experiencing temporarily degraded performance.
Customers Impact : Some customers may temporarily experience degraded performance of their Ceph cluster volumes in GRA11.

Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 18, 13:44 UTC
[BHS1][Compute - Instance] - Incident notification
Resolved - We would like to inform you that we had an incident in the BHS1 region.
This incident has now been resolved.

Here is detail for this incident :
Start time : 18/10/2025 04:53 UTC
End time : 18/10/2025 05:30 UTC
Impacted Service(s) : Some instances were temporarily unreachable.
Customers Impact : Some customers were temporarily unable to access and use their instances located in BHS1.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Oct 18, 06:00 UTC
Oct 17, 2025
[AP-SOUTHEAST-SYD-2][Containers & Orchestration] - Workflow Management service maintenance notification
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Oct 17, 06:52 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 22/10/2025 18:00 UTC
End time : 22/10/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Oct 8, 19:52 UTC
[GRA11][Containers & Orchestration] - Workflow Management service maintenance notification
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Oct 17, 06:51 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 21/10/2025 18:00 UTC
End time : 21/10/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Oct 8, 19:43 UTC
[BHS1][Containers & Orchestration] - Workflow Management service maintenance notification
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Oct 17, 06:50 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 20/10/2025 18:00 UTC
End time : 20/10/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Oct 8, 19:37 UTC
[GRA2][Storage] - Ceph cluster Incident notification
Resolved - We are pleased to inform you that the incident affecting our Block Storage offer has been resolved.

Start time : 17/10/2025 03:25 UTC
End time : 17/10/2025 03:35 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 17, 03:37 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block Storage offer on the specific GRA2 Region.

Here are some supplementary details :

Start time : 17/10/2025 03:25 UTC
Impacted Service(s) : A part of the volumes in the cluster are in read-only state
Customers Impact : Some customers may have some malfunctions when they want to access their data.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 17, 03:31 UTC
Oct 16, 2025
[GRA9][Network] - Network API services incident notification
Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 16/10/2025 09:30 UTC
End time : 16/10/2025 14:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 16, 15:21 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Network API services are operational again.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 16, 13:06 UTC
Investigating - We are currently investigating an incident affecting our public cloud offering, which is causing temporary availability issue in the GRA9 region.

Here are some supplementary details :

Start time : 16/10/2025 09:30 UTC
Impacted Service(s) : Network API services are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use Network API services in the GRA9 region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 16, 10:17 UTC
[GRA9][Public Cloud] - Neutron incident notification
Resolved - We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.

Start time : 15/10/2025 12:30 UTC
End time : 15/10/2025 17:00 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 16, 10:08 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The neutron service is operational again.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 16, 09:33 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical team is currently working on investigating and fixing the incident
Ongoing Actions : The incident is under investigation and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 16, 04:25 UTC
Investigating - We are currently investigating an incident affecting our Public Cloud offering.

Here are some supplementary details :

Start time : 15/10/2025 12:30 UTC
Impacted Service(s) : An issue has been discovered relating to the component (Neutron).
Customers Impact : The customers may experience slowness or receive an error message on their API.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 15, 13:03 UTC
Oct 15, 2025
[GLOBAL][Data & Analytics] - Data Platform maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational. No more impact since 15/10/2025 19:00 UTC.

Thank you for your patience throughout this maintenance.
Oct 15, 19:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 16:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Data Platform service.

Start time : 15/10/2025 16:00 UTC
End time : 15/10/2025 20:00 UTC
Service impact : Control plane and Data plane may be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data & Analytics offer.

Thank you for your understanding.
Sep 25, 15:39 UTC
[AP-SOUTH-MUM-1][Containers & Orchestration] - Workflow Management service maintenance notification
Completed - The maintenance won't be completed in scheduled time. It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Oct 15, 18:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 15/10/2025 18:00 UTC
End time : 15/10/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

- Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
- Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team
Oct 9, 13:28 UTC
Oct 14, 2025
[EU-WEST-PAR][Compute - Instance] - Workflow Management service maintenance notification
Completed - The maintenance won't be completed in scheduled time. It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Oct 14, 18:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 UTC
Scheduled - We want to inform you about an upcoming maintenance window for our Workflow Management service, Mistral.

Here are the details of the maintenance:
Start time : 14/10/2025 18:00 UTC
End time : 14/10/2025 19:00 UTC
Service impact : During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts :

Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.

Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.

Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.
Oct 8, 20:01 UTC
Oct 13, 2025
[Global][Data & Analytics ] - Data Platform maintenance notification
Completed - All services are operational.
Oct 13, 14:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 13/10/2025 12:00 UTC
End time : 13/10/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Oct 13, 08:48 UTC
[GRA11][Storage] - Ceph cluster
Resolved - We are pleased to inform you that the incident affecting our Storage has been resolved.

Start time : 13/10/2025 09:29 UTC
End time : 13/10/2025 11:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 13, 11:37 UTC
Update - We are continuing to work on a fix for this issue.
Oct 13, 09:49 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block Storage offer on the specific GRA Region.

Here are some supplementary details :

Start time : 13/10/2025 09:29 UTC
Impacted Service(s) : A part of the volumes in the cluster are in read-only state
Customers Impact : Some customers may have some malfunctions when they want to use their services.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 13, 09:48 UTC
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