OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2025 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

Start time : 26/08/2025 08:00 UTC
End time : 28/08/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Managed Kubernetes Service, during which the containerd version will be upgraded from v1.7 to v2.1. Only clusters in ALWAYS_UPDATE are affected by the maintenance.

Thank you for your understanding.

Aug 26, 2025 08:00 - Aug 28, 2025 16:00 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard ? Operational
AI & Machine Learning || AI Deploy Operational
BHS ? Operational
GRA Operational
AI & Machine Learning || AI Endpoint Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || EU-WEST-PAR Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || India Operational
AP-SOUTH-MUM-1 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
AP-SOUTH-MUM-1 Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
Databases || Valkey Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Data Platform Operational
Data & Analytics || Dashboards Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Data & Analytics || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTH-MUM-1 Operational
BHS Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
YYZ Operational
Identity, Security & Operations || Secrets Management Service Operational
AP-SOUTH-MUM-1 Operational
BHS5 Operational
DE1 Operational
EU-WEST-PAR Operational
GRA9 Operational
RBX-A Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-WEST-OR-1 Operational
US-EAST-VA-1 Operational
WAW1 Operational
LocalZones || AF-NORTH Operational
AF-NORTH-LZ-RBA Operational
LocalZones || EU-CENTRAL Operational
EU-CENTRAL-LZ-BUH Operational
EU-CENTRAL-LZ-PRG Operational
EU-CENTRAL-LZ-SOF Operational
LocalZones || EU-NORTH Operational
EU-NORTH-LZ-CPH Operational
EU-NORTH-LZ-HEL Operational
EU-NORTH-LZ-OSL Operational
EU-NORTH-LZ-STO Operational
LocalZones || EU-SOUTH Operational
EU-SOUTH-LZ-LIS Operational
EU-SOUTH-LZ-MAD Operational
EU-SOUTH-LZ-MIL Operational
LocalZones || EU-WEST Operational
EU-WEST-LZ-AMS Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-DLN Operational
EU-WEST-LZ-LUX Operational
EU-WEST-LZ-MNC Operational
EU-WEST-LZ-MRS Operational
EU-WEST-LZ-VIE Operational
EU-WEST-LZ-ZRH Operational
LocalZones || US-CENTRAL Operational
US-CENTRAL-LZ-SLC Operational
US-CENTRAL-LZ-STL Operational
LocalZones || US-EAST Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-BOS Operational
US-EAST-LZ-CHI Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
LocalZones || US-WEST Operational
US-WEST-LZ-DEN Operational
US-WEST-LZ-LAX Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-PHX Operational
US-WEST-LZ-SEA Operational
Management || Horizon Operational
Network || Floating IP Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Network || Load Balancer Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
LIM Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA4 Operational
GRA7 Operational
GRA8 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG6 Operational
SBG7 Operational
SBG8 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
UK2 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[GRA7][Network] - Network maintenance notification Aug 28, 2025 07:00-19:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA7.

Start time : 28/08/2025 07:00 UTC
End time : 28/08/2025 19:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA7 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Posted on Aug 20, 2025 - 12:05 UTC

[US-WEST-OR-1/US-EAST-VA-1/BHS5/WAW1/GRA9][Identity, Security & Operations] - Secret Management Service Aug 28, 2025 12:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Secret Management Service.

Start time: 28/08/2025 12:00 UTC
End time: 28/08/2025 15:00 UTC
Service impact: During this maintenance window, you may encounter the following impacts on US, BHS, WAW, GRA on a short period of time :

You may not be able to perform Administration tasks on Load Balancer service (creation, deletion, etc.)
You may not be able to perform Administration tasks on Encrypted Volumes (creation, deletion, etc.)
Service of already deployed will not be affected, from end-user perspective

Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our Secret Management Service.

If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.

Posted on Aug 21, 2025 - 15:58 UTC

[SBG7][Network] - Network maintenance notification Sep 1, 2025 07:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region SBG7.

Start time : 01/09/2025 07:00 UTC
End time : 01/09/2025 15:00 UTC
Service impact :The network of all public cloud compute, loadbalancer and routers located in the region SBG7 will observe up to 2 seconds of packet loss.

Packet loss for compute instances and loadbalancers will be only observed once per service anytime between 07:00 UTC and 08:15 UTC.

Packet loss for routers will can be observed once per router anytime between 07:00 UTC and 15:00 UTC.
Service improvement :As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Posted on Aug 27, 2025 - 17:43 UTC

[GRA11][Storage] - Block storage maintenance notification Sep 1, 2025 07:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in GRA11 region.

Start time : 01/09/2025 07:00 UTC
End time : 01/09/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade for storage servers.

Thank you for your understanding.

Posted on Aug 13, 2025 - 20:56 UTC

[SBG5][Storage] - Block storage maintenance notification Sep 1, 2025 07:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Storage offer in SBG5 region.

Start time : 01/09/2025 07:00 UTC
End time : 01/09/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade for storage servers.

Thank you for your understanding.

Posted on Aug 13, 2025 - 20:52 UTC

[RBX-A][Storage] - Block storage maintenance notification Sep 1, 2025 07:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in RBX-A region.

Start time : 01/09/2025 07:00 UTC
End time : 01/09/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade for storage servers.

Thank you for your understanding.

Posted on Aug 13, 2025 - 20:59 UTC

[GRA2/6/8][Storage] - Volume Snapshot (Ceph) maintenance notification Sep 1, 2025 07:00 - Sep 3, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Ceph offer.

This may temporarily affect latency.

Start time : 01/09/2025 07:00 UTC
End time : 03/09/2025 16:00 UTC
Service impact : Lowered performance during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Volume Snapshot (Ceph) offer.

Thank you for your understanding.

Posted on Jul 22, 2025 - 16:23 UTC

[GLOBAL][Data & Analytics] - Data Platform maintenance notification Sep 8, 2025 12:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our Data Platform offering.

Start time : 08/09/2025 12:00 UTC
End time : 08/09/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform offering.

Thank you for your understanding.

Posted on Aug 26, 2025 - 14:28 UTC

[GLOBAL][Data & Analytics] - Data Platform maintenance notification Sep 11, 2025 15:00-21:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our Data Platform offering.

Start time : 11/09/2025 15:00 UTC
End time : 11/09/2025 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform offering.

Thank you for your understanding.

Posted on Aug 26, 2025 - 15:09 UTC

[BHS/GRA][Data & Analytics] - Logs Data Platform maintenance notification Sep 17, 2025 12:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our Logs Data Platform offering.

Start time : 17/09/2025 12:00 UTC
End time : 17/09/2025 16:00 UTC
Service impact : The public API of Logs Data Platform product will be on read only mode during the whole maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on Logs Data Platform offering.
For more information about IAM for Logs Data Platform, you can visit this documentation: KB0071667

Thank you for your understanding.

Posted on Jul 15, 2025 - 20:38 UTC
Aug 27, 2025
Completed - All services are operational. There has been no impact since 13:55 UTC.
Aug 27, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region SBG5.

Start time : 27/08/2025 07:00 UTC
End time : 27/08/2025 19:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region SBG5 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 20, 09:48 UTC
Resolved - We are pleased to inform you that the incident affecting our LocalZones offering has been resolved.

Start time : 27/08/2025 07:00 UTC
End time : 27/08/2025 07:54 UTC
Root Cause : This incident was caused by this incident : https://network.status-ovhcloud.com/incidents/hs6m5p6c81kk

We apologize for any inconvenience caused and appreciate your understanding.

Aug 27, 09:02 UTC
Investigating - We are currently investigating an incident affecting our LocalZones offering, which is causing temporary availability issue in the US-WEST-OR-1 region.

Here are some supplementary details :

Start time : 27/08/2025 07:00 UTC
Impacted Service(s) : The OpenStack API service is temporarily unavailable.
Customers Impact : Customer cannot temporarily access the OpenStack API for the US-WEST-OR-1 region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 27, 07:23 UTC
Resolved - We had an incident on Storage which has now been resolved.

Here are some supplementary details :

Start time : 27/08/2025 07:00 UTC
End time : 27/08/2025 07:54 UTC
Impacted Service(s) : The object storage service S3/ PCS was temporarily unavailable for some customers.
Customers Impact : The customer was temporarily unable to access object storage.
Root Cause : This incident was caused by this incident : https://network.status-ovhcloud.com/incidents/hs6m5p6c81kk

We thank you for your understanding and patience throughout this incident.

Aug 27, 08:07 UTC
Aug 26, 2025
Completed - Operations took longer than planned.
All services are operational. There has been no impact since 21:49 UTC.

Aug 26, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA11.

Start time : 26/08/2025 07:00 UTC
End time : 26/08/2025 19:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA11 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 20, 09:29 UTC
Completed - The maintenance is completed, all services are operational.
Aug 26, 16:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Volume Snapshot Ceph offer.

Start time : 25/08/2025 07:00 UTC
End time : 26/08/2025 16:00 UTC
Service impact : Lowered performance during maintenance.
Service improvement : As part of our continuous improvement policy, we will upgrade major version of Ceph software to next stable release.

Thank you for your understanding.

Jul 22, 16:21 UTC
Completed - The maintenance is completed, all services are operational.
Aug 26, 12:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 21, 15:49 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Secret Management Service.

Start time: 26/08/2025 12:00 UTC
End time: 26/08/2025 15:00 UTC
Service impact: During this maintenance window, you may encounter the following impacts on AP-SOUTH-MUM, SYD, SPG on a short period of time :

You may not be able to perform Administration tasks on Load Balancer service (creation, deletion, etc.)
You may not be able to perform Administration tasks on Encrypted Volumes (creation, deletion, etc.)
Service of already deployed will not be affected, from end-user perspective

Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our Secret Management Service.

If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.

Aug 21, 13:26 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Aug 26, 09:02 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Data Platform offer.

Start time : 27/08/2025 09:00 UTC
End time : 27/08/2025 12:00 UTC
Service impact : Control plane tasks running during maintenance will be impact.
Service improvement : As part of our continuous improvement policy, we will be doing a upgrade on our Data Platform offer.

Aug 1, 01:41 UTC
Aug 25, 2025
Completed - The maintenance is completed, all services are operational.
Aug 25, 19:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region DE1.

Start time : 25/08/2025 07:00 UTC
End time : 25/08/2025 19:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region DE1 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 20, 09:19 UTC
Completed - The maintenance is completed, all services are operational.
Aug 25, 13:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Data Platform offering.

Start time : 25/08/2025 12:00 UTC
End time : 25/08/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform offering.

Thank you for your understanding.

Aug 21, 07:51 UTC
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance offering in the specified regions has been resolved.

Start time : 25/08/2025 02:16 UTC
End time : 25/08/2025 11:33 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 25, 11:39 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : Some instances are getting operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Aug 25, 08:33 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Aug 25, 05:16 UTC
Update - We are continuing to work on a fix for this issue.
Aug 25, 02:56 UTC
Identified - We have determined the origin of the incident affecting our compute - Instance offering in the specified regions.

Here is detail for this incident :
Start time : 25/08/2025 02:16 UTC
Impacted Service(s) : Some instances are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified regions.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Aug 25, 02:49 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 19:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 10, 04:04 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region RBX-A.

Start time : 21/08/2025 19:00 UTC
End time : 21/08/2025 20:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region RBX-A will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 18:41 UTC
Completed - The scheduled maintenance has been completed.
Aug 21, 16:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 13:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA5.

Start time : 21/08/2025 13:30 UTC
End time : 21/08/2025 17:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA5 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 20, 09:08 UTC
Completed - The scheduled maintenance has been completed.
Aug 21, 15:51 UTC
Update - Operations on this maintenance will take longer than expected.
We will keep you informed.
The new end time is below:

End time : 21/08/2025 20:30 UTC
Service impact : You may experience delays in your Control plane tasks during maintenance.

Aug 21, 12:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Data Platform offer.

Start time : 21/08/2025 09:00 UTC
End time : 21/08/2025 14:30 UTC
Service impact : You may experience delays in your Control plane tasks during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a upgrade on our Data Platform offer.

Aug 1, 01:58 UTC
Resolved - We would like to inform you that the incident on our Data Platform offer has now been resolved.

Here is detail for this incident :
Start time : 21/08/2025 11:31 UTC
End time : 21/08/2025 15:10 UTC
Root Cause : This incident was caused by operation on this maintenance :
https://public-cloud.status-ovhcloud.com/incidents/595w2krs75d4

We thank you for your understanding and patience throughout this incident.

Aug 21, 15:36 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data Platform offer in the GRA9/GRA11 regions.

Here are some supplementary details :

Start time : 21/08/2025 11:31 UTC
Impacted Service(s) : User interface platform outage.
Customers Impact : All services linked to our backend RabbitMQ are currently down. As a result, scheduled jobs are not running and the platform is unavailable.
Root Cause : This incident is caused by operation on this maintenance: https://public-cloud.status-ovhcloud.com/incidents/595w2krs75d4
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 21, 12:17 UTC
Completed - The scheduled maintenance has been completed.
Aug 21, 13:54 UTC
Update - The current maintenance will take more time than expected.
Aug 21, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 09:01 UTC
Update - Update : Please find below the new window of operations:

Start time :
Availability Zone A: 21/08/2025 09:00 UTC
Availability Zone B: 21/08/2025 10:15 UTC
Availability Zone C: 21/08/2025 11:30 UTC
End time :
Availability Zone A: 21/08/2025 10:00 UTC
Availability Zone B: 21/08/2025 11:15 UTC
Availability Zone C: 21/08/2025 12:30 UTC
Service impact : The network of all public cloud compute, load-balancer and routers located in the region EU-WEST-PAR will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.

Aug 6, 11:36 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region EU-WEST-PAR.

Start time : 21/08/2025 09:00 UTC
End time : 21/08/2025 12:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region EU-WEST-PAR will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 18:36 UTC
Aug 20, 2025
Resolved - We are pleased to inform you that the incident affecting our Block Storage offer on the specific WAW Region has been resolved.

Start time : 20/08/2025 22:05 UTC
End time : 20/08/2025 22:42 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 20, 22:53 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block Storage offer on the specific WAW Region.

Here are some supplementary details :

Start time : 20/08/2025 22:05 UTC
Impacted Service(s) : A part of the volumes in the cluster are in read-only state
Customers Impact : Some customers may have some malfunctions when they want to use their services.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 20, 22:35 UTC
Investigating - We are currently experiencing an event affecting our Storage offer in our WAW region.

Start time : 20/08/2025 22:05 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 20, 22:21 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 15:30 UTC
Update - Operations in the two regions, AP-SOUTH-MUM-VPS-1 and AP-SOUTHEAST-SYD-2, have been successfully completed. Operations will resume on 20/08/2025 at 13:00 UTC for a duration of 2 hours in the final region, AP-SOUTH-MUM-1.
Aug 13, 13:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Compute - Instance offer.

This may temporarily affect latency.

Start time : 12/08/2025 13:00 UTC
End time : 20/08/2025 15:00 UTC
Service impact : During that maintenance, our Compute API may be slower.
Customers can also face few 500 errors from API.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our public cloud compute API.
You can find more information about the maintenance dates below:

-AP-SOUTH-MUM-VPS-1 12/08/2025 13:00 UTC (duration 2 hours)
-AP-SOUTHEAST-SYD-2 13/08/2025 13:00 UTC (duration 2 hours)
-AP-SOUTH-MUM-1 20/08/2025 13:00 UTC (duration 2 hours)

Thank you for your understanding.

Jul 15, 20:54 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 14:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 14:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA9.

Start time : 20/08/2025 14:00 UTC
End time : 20/08/2025 15:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA9 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 18:48 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 12:36 UTC
Update - The current maintenance will take more time than expected.
Aug 20, 08:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region WAW1.

Start time : 20/08/2025 07:00 UTC
End time : 20/08/2025 08:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region WAW1 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 19:07 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Aug 20, 10:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 10:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region SBG7.

Start time : 20/08/2025 10:00 UTC
End time : 20/08/2025 11:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region SBG7 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 18:55 UTC
Aug 19, 2025
Completed - The scheduled maintenance has been completed.
Aug 19, 23:32 UTC
Update - Maintenance will need to be extended by an additional two hours.
End time : 19/08/2025 22:00 UTC

We apologize for any inconvenience this may cause.

Aug 19, 19:34 UTC
Update - Maintenance will need to be extended by an additional hour.
End time : 19/08/2025 20:00 UTC

We apologize for any inconvenience this may cause.

Aug 19, 18:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region UK1.

Start time : 19/08/2025 17:00 UTC
End time : 19/08/2025 18:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region UK1 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 19:16 UTC
Completed - The current maintenance has been canceled and she will be rescheduled later.
Aug 19, 19:04 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA11.

Start time : 20/08/2025 15:30 UTC
End time : 20/08/2025 17:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA11 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 19:31 UTC
Completed - The current maintenance has been canceled and she will be rescheduled later.
Aug 19, 19:03 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA7.

Start time : 20/08/2025 11:30 UTC
End time : 20/08/2025 13:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA7 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 18:51 UTC
Completed - The current maintenance has been canceled and she will be rescheduled later.
Aug 19, 18:58 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region SBG5.

Start time : 20/08/2025 08:30 UTC
End time : 20/08/2025 10:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region SBG5 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 19:01 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 17:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry offer.

This may temporarily affect Functionality.

Start time : 19/08/2025 08:00 UTC
End time : 19/08/2025 19:00 UTC
Service impact : Managed Private Registries will be set in read-only mode (only pull will be allowed) for less than 30 minutes.
Service improvement : As part of our continuous improvement policy, we will migrate some registries being on GRA region to a new infrastructure.

Thank you for your understanding.

Jun 4, 20:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 17:25 UTC
Update - Maintenance will need to be extended by an additional hour.
End time : 19/08/2025 17:30 UTC

We apologize for any inconvenience this may cause.

Aug 19, 16:27 UTC
Update - Maintenance will need to be extended by an additional hour.
We apologize for any inconvenience this may cause.

Aug 19, 15:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 14:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region BHS5.

Start time : 19/08/2025 14:00 UTC
End time : 19/08/2025 15:30 UTC
Service impact : The network of all public cloud compute, VPS, load-balancer and routers located in the region BHS5 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 6, 04:01 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 16:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Ceph offer.

This may temporarily affect latency.

Start time : 18/08/2025 07:00 UTC
End time : 19/08/2025 16:00 UTC
Service impact : Lowered performance during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Volume Snapshot (Ceph) offer.

Thank you for your understanding.

Jul 22, 16:18 UTC
Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 18/08/2025 09:00 UTC
End time : 18/08/2025 14:40 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 19, 16:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 17:41 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific LocalZones in US-EAST and WEST offer..

Here are some supplementary details :

Start time : 18/08/2025 09:00 UTC
Impacted Service(s) : The Manager of the VMs has a malfunction.
Customers Impact : The customer may experience problems starting and shutting down VMs.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 18, 16:53 UTC
Investigating - We are currently experiencing an event affecting our LocalZones in US-EAST and WEST offer.

Start time : 18/08/2025 09:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 18, 16:43 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Aug 19, 15:23 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA5.

Start time : 19/08/2025 15:30 UTC
End time : 19/08/2025 17:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA5 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 19:21 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Aug 19, 15:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region DE1.

Start time : 19/08/2025 18:30 UTC
End time : 19/08/2025 20:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region DE1 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 19:11 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 13:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 11:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA3.

Start time : 19/08/2025 11:30 UTC
End time : 19/08/2025 13:00 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region GRA3 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 6, 03:49 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 12:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Data Platform offer.

Start time : 19/08/2025 09:00 UTC
End time : 19/08/2025 12:00 UTC
Service impact : Some tasks running during maintenance will encounter errors.
Service improvement : As part of our continuous improvement policy, we will be doing a upgrade on our Data Platform offer.

Aug 1, 01:36 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 11:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 10:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region BHS3.

Start time : 19/08/2025 10:00 UTC
End time : 19/08/2025 11:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region BHS3 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 18:29 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region GRA3.

Start time : 19/08/2025 08:30 UTC
End time : 19/08/2025 10:00 UTC
Service impact : The network of all public cloud compute, VPS, load-balancer and routers located in the region GRA1 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 6, 03:56 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 08:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the public cloud region BHS1.

Start time : 19/08/2025 07:00 UTC
End time : 19/08/2025 08:30 UTC
Service impact : The network of all public cloud compute, loadbalancer and routers located in the region SYD1 will observe up to 2 seconds of packet loss. The packet loss will happen once per service during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.

Aug 5, 18:22 UTC
Aug 18, 2025
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance offer has been resolved.

Start time : 17/08/2025 16:55 UTC
End time : 18/08/2025 00:15 UTC
Root Cause : A service disruption occured due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 18, 00:22 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : Some instances are getting operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Aug 17, 19:05 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Aug 17, 18:59 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific Regions GRA1/3.

Here are some supplementary details :

Start time : 17/08/2025 16:55 UTC
Impacted Service(s) : Some instances in the specific regions are unavailable.
Customers Impact : Some customers cannot access their instances in these specific regions.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 17, 17:35 UTC
Investigating - We are currently experiencing an incident affecting our Compute - Instance offer which is causing temporary availability issue on some instances in the GRA1/3 regions.

Start time : 17/08/2025 16:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 17, 17:21 UTC
Aug 17, 2025
Aug 16, 2025
Resolved - We are pleased to inform you that the incident affecting our LocalZones has been resolved.

Start time : 16/08/2025 20:50 UTC
End time : 16/08/2025 21:48 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 16, 21:54 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our LocalZones offer in EU-CENTRAL-LZ-SOF.

Here are some supplementary details :
Start time : 16/08/2025 20:50 UTC
Impacted Service(s) : EU-CENTRAL-LZ-SOF is not accessible.
Customers Impact : You may experience some difficulties accessing the specified LocalZone from the OVH servers.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Aug 16, 21:52 UTC
Update - We are currently experiencing an incident affecting our Public Cloud offer, which is causing availability issues in the EU-CENTRAL-LZ-SOF LocalZone.

Here is detail for this incident :
Start time : 16/08/2025 20:50 UTC
Impacted Service(s) : EU-CENTRAL-LZ-SOF LocalZone is not accessible.
Customers Impact : You may experience some difficulties accessing the specified LocalZone from the OVH servers.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologise for any inconvenience caused and appreciate your understanding.

Aug 16, 21:43 UTC
Investigating - We are currently experiencing an incident affecting our LocalZones offer in EU-CENTRAL-LZ-SOF.

Start time : 16/08/2025 20:50 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 16, 21:37 UTC
Aug 15, 2025

No incidents reported.

Aug 14, 2025
Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 14/08/2025 17:25 UTC
End time : 14/08/2025 20:43 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 14, 20:54 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific LIM3 region.

Here are some supplementary details :
Start time : 14/08/2025 17:25 UTC
Impacted Service(s) : Some instances in LIM3 region are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Aug 14, 18:16 UTC
Investigating - We are currently experiencing an incident affecting our Compute - Instance offer which is causing temporary availability issue on some instances in the LIM3 region.

Start time : 14/08/2025 17:25 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Aug 14, 18:02 UTC
Resolved - We had an incident on Storage which has now been resolved.

Here are some supplementary details :
Start time : 12/08/2025 20:00 UTC
End time : 14/08/2025 11:25 UTC
Impacted Service(s) : Some volumes in the DE1 region were unavailable.
Customers Impact :Some customers were unable to perform certain actions on volume attachments in the specified region.
Root Cause : This incident was caused by a storage malfunction.

We thank you for your understanding and patience throughout this incident.

Aug 14, 15:45 UTC
Aug 13, 2025