OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Service impact : The scope of the impact is restricted to g1 flavors in GRA3.
Nov 18, 2024 - 09:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2024 - 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our compute offer.

This may temporarily affect availability.

Start time : 18/11/2024 09:00 UTC
End time : 21/11/2024 18:00 UTC
Service impact : Please be advised that the system may be unavailable for up to 30 minutes during operation.
Service improvement : Following our continuous improvement policy, we will be doing a maintenance on some instances.

Thank you for your understanding.

Nov 18, 2024 09:00 - Nov 21, 2024 18:00 UTC
Update - Actions are still underway to restore services.
Affected customers have been identified and will be contacted regarding follow-up actions and resolution of the incident.

Oct 15, 2024 - 14:52 UTC
Identified - We would like to inform you that we are having an ongoing incident.
Our teams are working tirelessly to resolve this incident once and for all.

Start time : 11/09/2024 08:25 UTC
Service impact : Due to this incident some customers may encounter accessibility problems with some of their objects.
Ongoing actions : Our technical teams will conduct a series of checks to guarantee the functionality of all the hardware.
During the intervention, customers may experience difficulties in accessing some of their services.
Further information will be provided in the near future.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Sep 18, 2024 - 17:12 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || GRA Under Maintenance
GRA1 Operational
GRA2 Operational
GRA3 Under Maintenance
GRA4 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
SYD3 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
GRA Operational
Databases || Grafana Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3DB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Caching Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Dataplatform Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Identity, Security & Operations || Key Management Service Operational
RBX Operational
SBG Operational
LocalZones || Global Services Operational
AMS Operational
BRU Operational
CHI Operational
DAL Operational
MAD Operational
MIL Operational
MRS Operational
NYC Operational
PRG Operational
ZRH Operational
Management || Horizon Operational
Network || FailoverIP Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Load Balancer Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Object storage Partial Outage
BHS Operational
GRA Operational
DE Partial Outage
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 2024 - 09:12 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 21/11/2024 21:00 UTC
End time : 21/11/2024 23:50 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment related to Public Cloud Core Network Infrastructure.

Thank you for your understanding.

Nov 13, 2024 - 21:47 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API databases.

Start time : 25/11/2024 09:00 UTC
End time : 25/11/2024 11:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade.

Thank you for your understanding.

Posted on Nov 20, 2024 - 10:02 UTC
As part of our continuous improvement plan, maintenance is scheduled on our public cloud offer.

This may temporarily affect availability.

Start time : 26/11/2024 08:00 UTC
End time : 26/11/2024 14:00 UTC
Service impact : Only T2 instances with hardware assigned may be inaccessible for a duration of 1-3 hours during the maintenance.
Service improvement : Following our continuous improvement policy, Our technical team will perform maintenance on the compute instance.

Thank you for your understanding.

Posted on Nov 06, 2024 - 09:15 UTC
As part of our continuous improvement plan, maintenance is scheduled on our public cloud offer.

This may temporarily affect availability.

Start time : 03/12/2024 08:00 UTC
End time : 04/12/2024 17:00 UTC
Service impact : Only T1 instances with hardware assigned may be inaccessible for a duration of 1-3 hours during the maintenance.
Service improvement : Following our continuous improvement policy, Our technical team will perform maintenance on the compute instance.

Thank you for your understanding.

Posted on Nov 06, 2024 - 09:11 UTC
Start time : 04/12/2024 09:00 UTC
End time : 04/12/2024 17:00 UTC
Service impact : Chartmuseum will be definitely removed in prevision of upgrade to Harbor version 2.8. If you are still using Chartmuseum to manage Helm Charts, please migrate before the 4th december by following this tutorial: https://help.ovhcloud.com/csm/en-public-cloud-private-registry-migrate-helm-charts?id=kb_article_view&sysparm_article=KB0058869
Helm Charts stored in Chartmuseum not migrated before this date will not be available anymore.

Thank you for your understanding.

Posted on Nov 07, 2024 - 13:34 UTC
Past Incidents
Nov 20, 2024
Completed - We are pleased to inform you that the maintenance service has been successfully completed. All requisite checks have been completed, and the systems are now fully operational since 19/11/2024 22:39 UTC.

We appreciate your understanding and cooperation.

Nov 20, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 19/11/2024 21:00 UTC
End time : 19/11/2024 23:50 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Nov 13, 18:50 UTC
Nov 19, 2024
Resolved - Start time : 19/11/2024 10:47 UTC
End time : 19/11/2024 12:05 UTC
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Nov 19, 11:17 UTC
Identified - An incident is in progress on our Managed Kubernetes Service offer.

Please be aware that this is currently affecting some functionality.

Here is detail for this incident :

Start time : 19/11/2024 10:47 UTC
Service impact : You might experience some difficulties related to creation&modification of cluster in GRA11 region.
Ongoing actions : A fix is being deployed

Nodes creations are operational.
Workload isn't impacted.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Nov 19, 11:00 UTC
Nov 18, 2024

Unresolved incident: [GRA3][Public Cloud] - instances upgrade.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 22:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 14/11/2024 21:00 UTC
End time : 14/11/2024 23:50 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Nov 7, 20:38 UTC
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 14/11/2024 10:00 UTC.

Nov 14, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Rancher Service offer.

Start time : 14/11/2024 09:30 UTC
End time : 14/11/2024 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance for Managed Rancher Service.

Thank you for your understanding.

Nov 13, 21:21 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 23:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 12/11/2024 21:00 UTC
End time : 12/11/2024 23:50 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Nov 4, 23:51 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 22:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 07/11/2024 21:00 UTC
End time : 07/11/2024 23:50 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Oct 31, 23:37 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 16:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

Start time : 07/11/2024 09:00 UTC
End time : 07/11/2024 17:00 UTC
Service impact : None
Service improvement : : This maintenance is scheduled to upgrade all clusters with a policy update configured by the customer to ALWAYS UPDATE (through the API Ovhcloud console) or to MAXIMUM SECURITY (through the Manager UI interface).

Thank you for your understanding.

Nov 6, 18:06 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 09:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 09:25 UTC
Scheduled - Start time : 04/12/2024 09:00 UTC
End time : 04/12/2024 17:00 UTC
Service impact : Chartmuseum will be definitely removed in prevision of upgrade to Harbor version 2.8. If you are still using Chartmuseum to manage Helm Charts, please migrate before the 4th December by following this tutorial: https://help.ovhcloud.com/csm/en-public-cloud-private-registry-migrate-helm-charts?id=kb_article_view&sysparm_article=KB0058869
Helm Charts stored in Chartmuseum not migrated before this date will not be available anymore.

Thank you for your understanding.

Oct 31, 23:13 UTC
Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 17:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

Start time : 06/11/2024 08:00 UTC
End time : 06/11/2024 17:30 UTC
Service impact : None
Service improvement : : This maintenance is scheduled to upgrade all clusters with a policy update configured by the customer to ALWAYS UPDATE (through the API Ovhcloud console) or to MAXIMUM SECURITY (through the Manager UI interface).

Thank you for your understanding.

Oct 31, 22:34 UTC
Resolved - Start time : 06/11/2024 10:06 UTC
End time : 06/11/2024 10:58 UTC
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/6z5d7mg6r7q3
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Nov 6, 11:45 UTC
Update - We are continuing to investigate this issue.
Nov 6, 10:35 UTC
Update - We are continuing to investigate this issue.
Nov 6, 10:31 UTC
Investigating - An incident is in progress on our Public Cloud offer.

Please be aware that this is currently affecting the availability of some services.

Here is detail for this incident :

Start time : 06/11/2024 10:06 UTC
Service impact : Some instances are unavailable.
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/6z5d7mg6r7q3

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Nov 6, 10:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 10:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 09:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 06/11/2024 09:30 UTC
End time : 06/11/2024 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a network maintenance.

Thank you for your understanding.

Nov 4, 08:55 UTC