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OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX-ARCHIVE][Storage] - Cold Archive incident notification
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We are currently catching up on archiving, but we do not have an estimated time frame to share with you at this time.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 01, 2025 - 14:21 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Cold archive offer on the specific region.

Here are some supplementary details :

Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Archiving tasks are temporarily stuck in "Archiving" state.
Customers Impact : Customers are temporarily unable to archive their data.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 20, 2025 - 10:48 UTC
[GLOBAL][Data & Analytics] - Upgrade version incident notification
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our provider has informed us that the migration from 3.8 to x.y version is more complex than initially anticipated, which is the reason why this feature is currently unavailable. However, customers can deploy Kafka version 3.9 or 4.0 in parallel if they need. Upgrade possibility is expected to be available by end January 2026.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 03, 2025 - 14:50 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer on Kafka services.

Here are some supplementary details :

Start time : 28/10/2025 12:00 UTC
Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y").
Customers Impact : Customers are temporarily unable to upgrade their Kafka version from 3.8 to x.y.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are working with our provider to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Oct 31, 2025 - 12:18 UTC
Investigating - We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.

Here are some supplementary details :

Start time : 28/10/2025 12:00 UTC
Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y").
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 30, 2025 - 16:15 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Endpoint Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || EU-SOUTH-MIL Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Compute - Instance || EU-WEST-PAR Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || India Operational
AP-SOUTH-MUM-1 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
AP-SOUTH-MUM-1 Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
Databases || Valkey Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Data Platform Operational
Data & Analytics || Dashboards Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Data & Analytics || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
UK Operational
WAW Operational
Identity, Security & Operations || Authentication Operational
Identity, Security & Operations || Barbican Operational
AP-SOUTH-MUM-1 Operational
AP-SOUTHEAST-SYD-2 Operational
BHS5 Operational
DE1 Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
GRA9 Operational
RBX-A Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-WEST-OR-1 Operational
US-EAST-VA-1 Operational
WAW1 Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-TOR Operational
CA-EAST-BHS Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
Identity, Security & Operations || Logs Data Platform Operational
BHS Operational
GRA Operational
LocalZones || AF-NORTH Operational
AF-NORTH-LZ-RBA Operational
LocalZones || EU-CENTRAL Operational
EU-CENTRAL-LZ-BUH Operational
EU-CENTRAL-LZ-PRG Operational
EU-CENTRAL-LZ-SOF Operational
LocalZones || EU-NORTH Operational
EU-NORTH-LZ-CPH Operational
EU-NORTH-LZ-HEL Operational
EU-NORTH-LZ-OSL Operational
EU-NORTH-LZ-STO Operational
LocalZones || EU-SOUTH Operational
EU-SOUTH-LZ-LIS Operational
EU-SOUTH-LZ-MAD Operational
EU-SOUTH-LZ-MIL Operational
LocalZones || EU-WEST Operational
EU-WEST-LZ-AMS Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-DLN Operational
EU-WEST-LZ-LUX Operational
EU-WEST-LZ-MNC Operational
EU-WEST-LZ-MRS Operational
EU-WEST-LZ-VIE Operational
EU-WEST-LZ-ZRH Operational
LocalZones || US-CENTRAL Operational
US-CENTRAL-LZ-SLC Operational
US-CENTRAL-LZ-STL Operational
LocalZones || US-EAST Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-BOS Operational
US-EAST-LZ-CHI Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
LocalZones || US-WEST Operational
US-WEST-LZ-DEN Operational
US-WEST-LZ-LAX Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-PHX Operational
US-WEST-LZ-SEA Operational
Management || Horizon Operational
Network || Floating IP Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Load Balancer Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Quantum || Emulators Operational
BHS Operational
GRA Operational
Quantum || QPUs Operational
BHS Operational
GRA Operational
Storage || Block storage Operational
AP-SOUTHEAST-SYD-2 Operational
AP-SOUTH-MUM-1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
YNM1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Partial Outage
RBX-ARCHIVE Partial Outage
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
LIM Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
YNM1 Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-C Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA4 Operational
GRA7 Operational
GRA8 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG6 Operational
SBG7 Operational
SBG8 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
UK2 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL Operational
RBX-A Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[US][Identity, Security & Operations] - Public Cloud maintenance notification Dec 11, 2025 19:00-20:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Identity, Security & Operations offer.

Here are the details of the maintenance:
Start time : 11/12/2025 19:00 UTC
End time : 11/12/2025 20:30 UTC
Service impact : During maintenance, customers may experience latency in requests for up to 5 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public cloud offer.

Thank you for your understanding.
Posted on Dec 09, 2025 - 23:09 UTC

[RBX-A/SBG5][Storage] - Block storage maintenance notification Dec 15, 2025 08:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in RBX-A and SBG5 regions.

Start time : 15/12/2025 08:00 UTC
End time : 15/12/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade for storage servers.

Thank you for your understanding.
Posted on Dec 10, 2025 - 18:12 UTC

[VA1][Public Cloud] - Registries maintenance notification Dec 17, 2025 09:30-17:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry.

Start time : 17/12/2025 09:30 UTC
End time : 17/12/2025 17:30 UTC
Service impact : Registries may be unavailable for 10s to 1mn, artifacts (Docker images, Helm chart...) pulling and pushing may be unavailable during this time.
Service improvement : Following our continuous improvement policy, we are doing a maintenance on our infrastructure

Thank you for your understanding.
Posted on Nov 13, 2025 - 16:09 UTC

[Global][Data & Analytics ] - Data Platform maintenance notification Dec 17, 2025 13:00-17:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 17/12/2025 13:00 UTC
End time : 17/12/2025 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Posted on Dec 06, 2025 - 00:55 UTC

[GRA3][Data & Analytics] - Data Platform maintenance notification Dec 22, 2025 09:02-12:02 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 22/12/2025 09:02 UTC
End time : 22/12/2025 12:02 UTC
Service impact : The Data Processing Engine offering and API calls to Data Platform components will be affected during the upgrade process.
Service improvement : As part of our continuous improvement policy, we will be performing an update to our Data Platform infrastructure.

Thank you for your understanding.
Posted on Dec 10, 2025 - 16:54 UTC
Dec 11, 2025
[BHS][Storage] - CEPH cluster incident notification
Resolved - We had an incident on Block Storage offer which has now been resolved.

Here are some supplementary details :

Start time : 11/12/2025 11:30 UTC
End time : 11/12/2025 12:30 UTC
Impacted Service(s) : The BHS Ceph clusters service was experiencing temporarily degraded performance.
Customers Impact : Some customers may have temporarily experienced degraded performance of their Ceph cluster volumes in GRA1.
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Dec 11, 12:48 UTC
[BHS3][Compute - Instance] - instance incident notification
Resolved - We had an incident affecting our Compute - Instance offer on the specific BHS region that is now resolved.

Here are some supplementary details :

Start time : 11/12/2025 11:40 UTC
End time : 11/12/2025 11:47 UTC
Impacted Service(s) : Some instances in the BHS region were unreachable.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure

We apologize for any inconvenience caused and appreciate your understanding.
Dec 11, 12:00 UTC
[EU/CA/APAC][Compute - Instance] - Some Project Public cloud incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 09/12/2025 17:00 UTC
End time : 11/12/2025 04:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 11, 04:44 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation :
Update : We would like to inform you that only two Projects Public Cloud in the UK1 region are currently affected by this incident.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 20:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer in the EU/CA and APAC region.

Here are some supplementary details :

Start time : 09/12/2025 17:00 UTC
Impacted Service(s) : 17 projects on public clouds experienced a service outage.
The projects are in the process of coming back online.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Dec 10, 11:42 UTC
Investigating - We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the EU/CA and APAC region.

Here are some supplementary details :

Start time : 09/12/2025 17:00 UTC
Impacted Service(s) : 20 projects on public clouds experienced a service outage.
The projects are in the process of coming back online.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 10:40 UTC
Dec 10, 2025
[US-WEST-OR-1][Public Cloud] - Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 10, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 13:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Here are the details of the maintenance:
Start time : 10/12/2025 13:00 UTC
End time : 10/12/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Dec 8, 16:48 UTC
[SBG7][Public Cloud] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 10, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 13:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Here are the details of the maintenance:
Start time : 10/12/2025 13:00 UTC
End time : 10/12/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Dec 8, 17:04 UTC
[GRA2][Public Cloud] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 10, 15:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 09:23 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Here are the details of the maintenance:
Start time : 10/12/2025 07:30 UTC
End time : 10/12/2025 15:30 UTC
Service impact : none
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Dec 10, 08:21 UTC
[Global][Data & Analytics ] - Data Platform maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 10, 13:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 13:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 10/12/2025 13:00 UTC
End time : 10/12/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Dec 9, 16:14 UTC
[BHS3][Public Cloud] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 10, 13:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Here are the details of the maintenance:
Start time : 10/12/2025 08:00 UTC
End time : 10/12/2025 09:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Dec 8, 17:06 UTC
[GRA5][Containers & Orchestration] - Managed Kubernetes Service API incident notification
Resolved - We are pleased to inform you that the incident affecting our Managed Kubernetes Service offer in GRA5 has been resolved.

Start time : 10/12/2025 08:53 UTC
End time : 10/12/2025 12:15 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 12:58 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed Kubernetes Service offer on the specific region.

Here are some supplementary details :

Start time : 10/12/2025 08:53 UTC
Impacted Service(s) : API is temporarily unavailable for Managed Kubernetes Service clusters in GRA5.
Customers Impact : Customers are temporarily unable to manage their clusters through the API.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 10:34 UTC
[EU-WEST-PAR][Storage] - Object Storage incident notification
Resolved - Service has been fully restored since 10/12/2025 12:05 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 10/12/2025 09:00 UTC
Impacted Service(s) : Object storage was temporarily unavailable in EU-WEST-PAR.
Customers Impact : Customers were temporarily getting 503 errors when trying to access their object storage.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 11:41 UTC
Investigating - We are currently investigating an incident affecting our Object Storage offering, which is causing temporary issue in the EU-WEST-PAR region.

Here are some supplementary details :

Start time : 10/12/2025 09:00 UTC
Impacted Service(s) : Object storage is temporarily unavailable in EU-WEST-PAR.
Customers Impact : Customers are temporarily getting 503 errors when trying to access their object storage.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 11:20 UTC
[BHS/PAR/MIL/GRA/DE][Databases] - MySQL/PostgreSQL/Valkey incident notification
Resolved - We are pleased to inform you that the incident affecting our Databases has been resolved.

Start time : 10/12/2025 08:58 UTC
End time : 10/12/2025 11:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 11:38 UTC
Investigating - We are currently investigating an incident affecting our Databases offering, which is causing temporary availability issue in the BHS/PAR/MIL/GRA/DE region.

Here are some supplementary details :

Start time : 10/12/2025 08:58 UTC
Impacted Service(s) : MySQL / PostgreSQL / Valkey are affected.
Customers Impact : Customers cannot access the existing database or create a new database.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 11:02 UTC
Monitoring - Service has been fully restored since 10/12/2025 09:01 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 10/12/2025 08:58 UTC
Impacted Service(s) : MySQL / PostgreSQL / Valkey are affected.
Customers Impact : Customers cannot access the existing database or create a new database.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 10:43 UTC
Investigating - We are currently investigating an incident affecting our Databases offering, which is causing temporary availability issue in the BHS/PAR/MIL/GRA/DE1 region.

Here are some supplementary details :

Start time : 10/12/2025 08:58 UTC
Impacted Service(s) : MySQL / PostgreSQL / Valkey are affected.
Customers Impact : Customers cannot access the existing database or create a new database.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 10:15 UTC
[GLOBAL][Compute - Instance] - Instances and Load Balancer creation incident notification
Resolved - We are pleased to inform you that the incident affecting our Containers & Orchestration has been resolved.

Start time : 09/12/2025 13:40 UTC
End time : 10/12/2025 09:02 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 10, 09:07 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The creation of new instances is available again.
We are still working on a fix for the load balancers.

Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 9, 15:27 UTC
Update - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer.

Here are some supplementary details :

Start time : 09/12/2025 13:44 UTC
Impacted Service(s) : The creation of new Public Cloud instances and Load Balancers are affected.
Customers Impact : Customers are temporarily unable to create new Public Cloud instances and Load Balancers.
Also, Load Balancers in error state will be repaired at the end of the incident.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 9, 13:58 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer.

Here are some supplementary details :

Start time : 09/12/2025 13:44 UTC
Impacted Service(s) : The creation of new Public Cloud instances is affected.
Customers Impact : Customers are temporarily unable to create new instances.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 9, 13:53 UTC
Investigating - We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue.

Here are some supplementary details :

Start time : 09/12/2025 13:40 UTC
Impacted Service(s) : Instances creation is currently unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 9, 13:45 UTC
[GRA5][Storage] - Block storage incident notification
Resolved - We had an incident on Storage offer which has now been resolved.

Here are some supplementary details :

Start time : 10/12/2025 07:35 UTC
End time : 10/12/2025 08:23 UTC
Impacted Service(s) : The block storage service was temporarily unavailable for some customers.
Customers Impact : Your volumes were unusable for 5 to 15 minutes between 07:35 UTC - 07:40 UTC and 08:07 UTC - 08:23 UTC.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Dec 10, 09:00 UTC
Dec 9, 2025
Dec 8, 2025
[GRA5][Containers & Orchestration] - MKS API incident notification
Resolved - We are pleased to inform you that the incident affecting our Containers & Orchestration has been resolved.

Start time : 08/12/2025 10:21 UTC
End time : 08/12/2025 13:41 UTC
Root Cause : This incident was caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/sbvm05ckms2k

We apologize for any inconvenience caused and appreciate your understanding.
Dec 8, 18:33 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Services have been restored. The APIv6 for part of MKS clusters on GRA5 are accessible again.
Root Cause : This incident is caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/sbvm05ckms2k
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 8, 13:41 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration offer on the specific GRA5 region.

Here are some supplementary details :

Start time : 08/12/2025 10:21 UTC
Impacted Service(s) : APIv6 unavailable for part of MKS clusters on GRA5.
Customers Impact : Customers were temporarily unable to access the API server
Root Cause : This incident is caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/sbvm05ckms2k
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Dec 8, 11:51 UTC
[GRA1/GRA3/GRA9][Compute - Instance] - Instance incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 08/12/2025 09:24 UTC
End time : 08/12/2025 17:50 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 8, 18:26 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1/GRA3/GRA9 region.

Here are some supplementary details :

Start time : 08/12/2025 09:24 UTC
Impacted Service(s) : Some instances in the GRA1/GRA3/GRA9 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances located in the specified regions.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Dec 8, 11:13 UTC
Investigating - We are currently experiencing an event affecting our Compute - Instance offer.

Start time : 08/12/2025 09:24 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 8, 10:01 UTC
[SYD][Compute - Instance] - Instance incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 08/12/2025 13:16 UTC
End time : 08/12/2025 14:54 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 8, 15:11 UTC
Investigating - We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the SYD region.

Here are some supplementary details :

Start time : 08/12/2025 13:16 UTC
Impacted Service(s) : Instances creation or edit is currently unavailable.
Customers Impact : Customers are temporarily unable to create, edit, or delete instances. Instances that are already running continue to operate normally.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 8, 14:40 UTC
[EU-SOUTH-MIL][Storage] - Object Storage S3 Standard
Resolved - We are pleased to inform you that the incident affecting our Storage has been resolved.

Start time : 05/12/2025 15:00 UTC
End time : 05/12/2025 16:20 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 8, 13:17 UTC
Monitoring - Service has been fully restored since 05/12/2025 16:20 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 05/12/2025 15:00 UTC
Impacted Service(s) : The object storage service had temporarily some malfunctions for some customers in the specified region.
Customers Impact : Some customers may have been affected by slowdowns or 503 errors
Root Cause : A service disruption occurred due to an unexpected infrastructure failure

We apologize for any inconvenience caused and appreciate your understanding.
Dec 5, 17:53 UTC
Investigating - We are currently experiencing an event affecting our Storage offer in EU-SOUTH-MIL A/B/C.

Start time : 05/12/2025 15:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 5, 17:42 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
[Global][Data & Analytics ] - Data Platform maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Dec 5, 17:02 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 15/12/2025 13:00 UTC
End time : 15/12/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Dec 2, 21:04 UTC
Dec 4, 2025
[GRA1][Compute - Instance] - instance incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance offer has been resolved.

Start time : 04/12/2025 13:45 UTC
End time : 04/12/2025 16:20 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure

We apologize for any inconvenience caused and appreciate your understanding.
Dec 4, 17:26 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1 region.

Here are some supplementary details :

Start time : 04/12/2025 13:45 UTC
Impacted Service(s) : Some instances in the GRA1 region are unreachable.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 4, 14:32 UTC
Dec 3, 2025
[GRA][Public Cloud] - OpenStack Barbican maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 3, 09:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our public cloud infrastructure.

Start time : 03/12/2025 09:00 UTC
End time : 03/12/2025 10:00 UTC
Service impact : None.
Service improvement : As part of our continuous infrastructure improvement plan, we need to add a new store for Barbican based on OVH KMS(Key Management Services) in GRA1, GRA3, GRA5, GRA7, GRA9, GRA11.
This will took effect on the Openstack region in GRA1, GRA3, GRA5, GRA7, GRA9, GRA11.
An individual communication will be sent to impacted customers.

Thank you for your understanding.
Nov 27, 16:23 UTC
Dec 2, 2025
[GRA9][Network] - API latency incident notification
Resolved - We are pleased to inform you that the incident affecting our Network offering has been resolved.

Start time : 02/11/2025 10:21 UTC
End time : 02/12/2025 11:38 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 2, 11:41 UTC
Investigating - We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the GRA9 region.

Here are some supplementary details :

Start time : 02/11/2025 10:21 UTC
Impacted Service(s) : API may be slow or responding some errors 500.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 2, 10:28 UTC
[DE1][Public Cloud] - OpenStack Barbican maintenance notification
Completed - We would like to inform you that the maintenance on our public cloud infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Dec 2, 09:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our public cloud infrastructure.

Start time : 02/12/2025 09:00 UTC
End time : 02/12/2025 10:00 UTC
Service impact : None.
Service improvement : As part of our continuous infrastructure improvement plan, we need to add a new store for Barbican based on OVH KMS(Key Management Services) in DE1.
This will took effect on the Openstack region in DE1.
An individual communication will be sent to impacted customers.

Thank you for your understanding.
Nov 27, 16:27 UTC
Dec 1, 2025
[RBX][Storage] - Object Storage Standard/Highperf and Sandard AI incident notification
Resolved - We had an incident on Storage offer which has now been resolved.

Here are some supplementary details :

Start time : 01/12/2025 16:04 UTC
End time : 01/12/2025 16:48 UTC
Impacted Service(s) : The object storage service is temporarily unavailable for some customers in the specified region.
Customers Impact : Customers are experiencing 503 errors on their Standard/Highperf and Sandard AI requests.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Dec 1, 17:11 UTC
[Global][Data & Analytics ] - Data Platform maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 1, 14:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 13:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Here are the details of the maintenance:
Start time : 01/12/2025 13:00 UTC
End time : 01/12/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Nov 18, 21:58 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
[GRA7/GRA9/BHS5/DE1/EU-WEST-PAR][Public Cloud] - Registries maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 16:08 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 16:04 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry.

Start time : 27/11/2025 08:30 UTC
End time : 27/11/2025 17:30 UTC
Service impact : Registries may be unavailable for 10s to 1mn, artifacts (Docker images, Helm chart...) pulling and pushing may be unavailable during this time.
Service improvement : Following our continuous improvement policy, we are doing a maintenance on our infrastructure

Thank you for your understanding.
Nov 13, 16:02 UTC
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